Kaelo

To provide excellent new business delivery and quality through Kaelo service and sales standards. Identifying and improving the outcomes of new business activities. Increase and drive new business with a focus on quality and retention. Improving efficiencies and optimising new busines

To provide excellent new business delivery and quality through Kaelo service and sales standards. Identifying and improving the outcomes of new business activities. Increase and drive new business with a focus on quality and retention. Improving efficiencies and optimising new busines

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation

Location: Cape Town onsite TPSAEmployment Type: Monday to Friday The Onsite Counsellor will provide dedicated full-time emotional and psychosocial support to employees within a dynamic and operationally complex client environment. The role is focused on delivering high-quality proacti

Location: Cape Town onsite TPSAEmployment Type: Monday to Friday The Onsite Counsellor will provide dedicated full-time emotional and psychosocial support to employees within a dynamic and operationally complex client environment. The role is focused on delivering high-quality proacti

Were looking for a highly organised delivery-focused IT Project Manager to join our Technology team.This is a hands-on role for someone who enjoys bringing structure to complex projects keeping multiple workstreams moving and making sure things actually get delivered.Someone who doesn

Were looking for a highly organised delivery-focused IT Project Manager to join our Technology team.This is a hands-on role for someone who enjoys bringing structure to complex projects keeping multiple workstreams moving and making sure things actually get delivered.Someone who doesn

Role PurposeThe Corporate Account Manager is responsible for managing and growing an allocated portfolio of corporate clients with clear accountability for client retention cross-selling and revenue growth.The role requires a commercially driven relationship manager who can build trus

Role PurposeThe Corporate Account Manager is responsible for managing and growing an allocated portfolio of corporate clients with clear accountability for client retention cross-selling and revenue growth.The role requires a commercially driven relationship manager who can build trus

Role PurposeThe Corporate Account Manager is responsible for managing and growing an allocated portfolio of corporate clients with clear accountability for client retention cross-selling and revenue growth.The role requires a commercially driven relationship manager who can build trus

Role PurposeThe Corporate Account Manager is responsible for managing and growing an allocated portfolio of corporate clients with clear accountability for client retention cross-selling and revenue growth.The role requires a commercially driven relationship manager who can build trus

KEY OUTCOMES (not limited to) Onboarding and Maintenance of Members Clients and Brokers:Create member client or broker profilesCreate policy within membership profile Maintain member detailsMaintain dependent detailsManage Offboarding of Clients: Manage suspension of memberManage resi

KEY OUTCOMES (not limited to) Onboarding and Maintenance of Members Clients and Brokers:Create member client or broker profilesCreate policy within membership profile Maintain member detailsMaintain dependent detailsManage Offboarding of Clients: Manage suspension of memberManage resi

The Kaelo Health Core Servicing Consultant is responsible for responding to queries managing complaints troubleshooting service problems and providing general information regarding our products. Manage our customer experience with excellence and accuracy. KEY OUTCOMES (not limited to)

The Kaelo Health Core Servicing Consultant is responsible for responding to queries managing complaints troubleshooting service problems and providing general information regarding our products. Manage our customer experience with excellence and accuracy. KEY OUTCOMES (not limited to)

The Kaelo Health Claims Administrator is responsible for the management of all gap cover related tickets and correspondence.  The responsible person captures all gap cover claims and corresponds with the membership base. This individual has knowledge of the gap claims environment. The

The Kaelo Health Claims Administrator is responsible for the management of all gap cover related tickets and correspondence.  The responsible person captures all gap cover claims and corresponds with the membership base. This individual has knowledge of the gap claims environment. The

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Reporting to: Head of ProductLocation: KZN/JHBEmployment Type: Permanent Role PurposeThe Junior Product & Legal/Compliance Specialist will support the development maintenance governance and communication of Gap Cover products. The role is responsible for ensuring that all product docu

Reporting to: Head of ProductLocation: KZN/JHBEmployment Type: Permanent Role PurposeThe Junior Product & Legal/Compliance Specialist will support the development maintenance governance and communication of Gap Cover products. The role is responsible for ensuring that all product docu

The Health Systems Team Lead / Senior Business Analyst is responsible for leading the analysis design testing and successful implementation of strategic and operational technology solutions within the Health Systems environment.This role acts as the bridge between business and technol

The Health Systems Team Lead / Senior Business Analyst is responsible for leading the analysis design testing and successful implementation of strategic and operational technology solutions within the Health Systems environment.This role acts as the bridge between business and technol

Health Systems Junior Business AnalystThe Health Systems Junior Business Analyst supports the analysis testing and implementation of technology solutions within the Health Systems environment. The role works closely with Senior Business Analysts and the Health Systems Team Lead to tra

Health Systems Junior Business AnalystThe Health Systems Junior Business Analyst supports the analysis testing and implementation of technology solutions within the Health Systems environment. The role works closely with Senior Business Analysts and the Health Systems Team Lead to tra

Sales & Business Development Fintech Financial Wellness Employee BenefitsThe OpportunityKaelo is looking for an experienced and commercially driven Senior Account Executive to grow Kaelo Money across the corporate employer market.Kaelo Money is a comprehensive money management and

Sales & Business Development Fintech Financial Wellness Employee BenefitsThe OpportunityKaelo is looking for an experienced and commercially driven Senior Account Executive to grow Kaelo Money across the corporate employer market.Kaelo Money is a comprehensive money management and

The Clinical Coordinator provides operational coordination and administrative support to the Head of Clinical Operations across the Case Management Virtual Care and Patient Management departments. The role is responsible for coordinating daily operational activities monitoring departm

The Clinical Coordinator provides operational coordination and administrative support to the Head of Clinical Operations across the Case Management Virtual Care and Patient Management departments. The role is responsible for coordinating daily operational activities monitoring departm

The Billing Specialist is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts ensuring accurate billing and 100% collection. Attending to and resolving all internal and external queries

The Billing Specialist is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts ensuring accurate billing and 100% collection. Attending to and resolving all internal and external queries

The Admin Support will be responsible for client relationship and distribution development administration and general office administration marketing activities and query resolution.Key AccountabilitiesAdministrationRelationship BuildingEvent ManagementKey Activities/ Decision AreasCr

The Admin Support will be responsible for client relationship and distribution development administration and general office administration marketing activities and query resolution.Key AccountabilitiesAdministrationRelationship BuildingEvent ManagementKey Activities/ Decision AreasCr

Key Responsibilities:Lead coach and support a team of WhatsApp agents to deliver exceptional customer service.Monitor agent performance against key performance indicators (KPIs) including response times quality productivity and customer satisfaction.Conduct regular coaching sessions p

Key Responsibilities:Lead coach and support a team of WhatsApp agents to deliver exceptional customer service.Monitor agent performance against key performance indicators (KPIs) including response times quality productivity and customer satisfaction.Conduct regular coaching sessions p