Kaelo

The Escalations Agent is responsible for handling customer complaints queries and escalations in a professional timely and customer-focused manner.Key ResponsibilitiesReceive and manage complaints and escalations through the relevant workflow system.Investigate complaints by gathering

The Escalations Agent is responsible for handling customer complaints queries and escalations in a professional timely and customer-focused manner.Key ResponsibilitiesReceive and manage complaints and escalations through the relevant workflow system.Investigate complaints by gathering

Focus: Telemedicine Primary Healthcare TriageThis role involves providing remote clinical consultations (telehealth) assessing and triaging patient symptoms and guiding them to appropriate care.Core Responsibilities1. Telephonic & Digital Patient CareHandle incoming calls messages an

Focus: Telemedicine Primary Healthcare TriageThis role involves providing remote clinical consultations (telehealth) assessing and triaging patient symptoms and guiding them to appropriate care.Core Responsibilities1. Telephonic & Digital Patient CareHandle incoming calls messages an

Build Capability. Develop Leaders. Drive Performance.Are you a passionate Human Capital professional who thrives on turning strategy into action and delivering measurable business impactWe are seeking an experienced and results-driven Human Capital Manager: Talent Learning & Leadershi

Build Capability. Develop Leaders. Drive Performance.Are you a passionate Human Capital professional who thrives on turning strategy into action and delivering measurable business impactWe are seeking an experienced and results-driven Human Capital Manager: Talent Learning & Leadershi

We are seeking an experienced and results-driven Clinical Risk and Fraud Waste & Abuse (FWA) Manager to join our Clinical Operations team.This is an exciting opportunity for a passionate healthcare professional who thrives on identifying risks solving complex problems and implementing

We are seeking an experienced and results-driven Clinical Risk and Fraud Waste & Abuse (FWA) Manager to join our Clinical Operations team.This is an exciting opportunity for a passionate healthcare professional who thrives on identifying risks solving complex problems and implementing

Shape the Future of Healthcare DeliveryWe are looking for an experienced and patient-centred Medical Advisor to join our growing Virtual Care & Clinical Services team.This is an exciting opportunity for a clinically strong medical practitioner who is passionate about digital health in

Shape the Future of Healthcare DeliveryWe are looking for an experienced and patient-centred Medical Advisor to join our growing Virtual Care & Clinical Services team.This is an exciting opportunity for a clinically strong medical practitioner who is passionate about digital health in

Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupational Health Medi

Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupational Health Medi

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Key Outcomes:Sound knowledge and experience in the provision of  Occupational Health and Primary Health care IOD and medical emergenciesConducting medical surveillance examinationsInterpret and record medical surveillance findings and refer medical surveillance findings to Occupationa

Seeking a motivated and detail-oriented individual to join our Escalations team to lead and oversee the day-to-day operations of the Escalations Team to ensure complex and sensitive issues are resolved quickly accurately and within SLA. Youll act as the key link between frontline agen

Seeking a motivated and detail-oriented individual to join our Escalations team to lead and oversee the day-to-day operations of the Escalations Team to ensure complex and sensitive issues are resolved quickly accurately and within SLA. Youll act as the key link between frontline agen

EAP Case Manager Job PurposeProvide quality telephonic counselling to Kaelo EAP clients including employees and managers.EAP Case Manager Job DutiesManage cases referred by the inbound EAP team by providing counselling coaching and guidance related to the unique challenges faced by th

EAP Case Manager Job PurposeProvide quality telephonic counselling to Kaelo EAP clients including employees and managers.EAP Case Manager Job DutiesManage cases referred by the inbound EAP team by providing counselling coaching and guidance related to the unique challenges faced by th

The Specialised Managerial Consultant will provide quality guidance support and coaching to the managers of Kaelo Lifestyle clients engaging in the programme.Further to this the Managerial Consultant will be responsible for managing formal referrals.SPECIAL REQUIREMENTSConducting mana

The Specialised Managerial Consultant will provide quality guidance support and coaching to the managers of Kaelo Lifestyle clients engaging in the programme.Further to this the Managerial Consultant will be responsible for managing formal referrals.SPECIAL REQUIREMENTSConducting mana

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation

The purpose of this role is to support and empower members and their dependents reaching out for specialised coaching services.KEY OUTCOMESAssessment of coaching needProvide coaching support in terms of life coaching leadership coaching parent coaching and career guidance.Qualificatio

The purpose of this role is to support and empower members and their dependents reaching out for specialised coaching services.KEY OUTCOMESAssessment of coaching needProvide coaching support in terms of life coaching leadership coaching parent coaching and career guidance.Qualificatio

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation