Service NOW HRSD Developer
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Job Summary
We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long-term project. Here are a few details.
Location: Only Hyderabad (If you are ready to relocate to HYD you can apply)
Requirements
We are looking for an experienced ServiceNow HRSD Developer with strong expertise in designing developing and implementing HR Service Delivery solutions on the ServiceNow platform. The ideal candidate should have hands-on experience in HR Case Management Employee Center Lifecycle Events integrations workflows and platform customization while aligning with ServiceNow best practices and CSDM standards.
Key Responsibilities
- Design and develop ServiceNow HRSD applications including:
- HR Case Management
- Employee Center & Employee Center Pro
- Lifecycle Events
- HR Knowledge Management
- HR Case Management
- Build and enhance personalized role-based employee portals to improve employee self-service experience.
- Develop dynamic HR Service Catalogs with:
- Intuitive request forms
- Contextual help
- Automated fulfillment workflows
- Intuitive request forms
- Develop and maintain integrations with enterprise systems including:
- SuccessFactors for employee and organizational data synchronization
- Payroll systems for compensation and benefits data exchange
- Identity management tools like Active Directory and SailPoint
- Collaboration platforms such as Microsoft Teams and Slack
- SuccessFactors for employee and organizational data synchronization
- Ensure alignment with ServiceNow best practices and Common Service Data Model (CSDM).
- Support platform upgrades patching maintenance and deployment activities.
- Maintain technical documentation for configurations customizations and integrations.
- Implement secure role-based access controls and ensure HR compliance standards.
- Collaborate with HR stakeholders architects and cross-functional teams to translate business requirements into scalable technical solutions.
- Participate in Agile/Scrum ceremonies including:
- Sprint Planning
- Daily Stand-ups
- Backlog Grooming
- Retrospectives
- Sprint Planning
- Troubleshoot and resolve HRSD-related incidents defects and performance issues.
- Continuously optimize HR workflows knowledge bases and employee self-service capabilities.
Mandatory Skills
- ServiceNow HRSD
- Employee Center / Employee Center Pro
- HR Case Management
- Lifecycle Events
- Service Catalog & Workflows
- IntegrationHub / REST & SOAP APIs
- SuccessFactors Integration
- SailPoint / Active Directory Integrations
- CSDM Knowledge
- JavaScript & ServiceNow Scripting
- Agile/Scrum Methodology
Preferred Skills
- Microsoft Teams & Slack Integrations
- HR Knowledge Management
- Platform Upgrades & Maintenance
- Security & Role-Based Access Controls
- ITSM Exposure
Benefits
Required Skills:
1)Design and develop ServiceNow HRSD applications including Case Management Employee Center Lifecycle Events and HR Knowledge Management. 2)Build and enhance the Employee Center and Employee Center Pro to create personalized role-based portals where employees find answers instantly and complete HR tasks effortlessly 3) Create dynamic HR Service Catalogs featuring intuitive request forms contextual help and automated fulfillment workflows 4) Develop and maintain robust integrations connecting HRSD with critical enterprise systems: SuccessFactors: Real-time employee data synchronization organizational hierarchy updates and performance data 5) Payroll Systems: Automated data exchange for compensation changes benefits enrollment and time tracking 6) Identity Management: Active Directory SailPoint integration for access provisioning and de-provisioning 7) Collaboration Tools: Microsoft Teams Slack integration for notifications and approvals 8) Ensure alignment with ServiceNow best practices and the Common Service Data Model (CSDM). 9) Support upgrades patching and platform maintenance activities in collaboration with the ServiceNow Architect. 10) Maintain documentation for configuration customization and technical design. 11) Implement data security and role-based access controls in accordance with HR compliance requirements. 12)Partner with HR business stakeholders to translate functional requirements into technical specifications. Collaborate with the ServiceNow Architect to design solutions aligned with enterprise architecture CSDM standards and ServiceNow best practices 13) Participate actively in Agile/Scrum ceremonies including sprint planning daily standups backlog grooming and retrospectives 14) Support testing validation and deployment activities during upgrades and new module rollouts. 15) Troubleshoot and resolve HRSD-related incidents and defects. 16) Analyze user feedback and recommend platform improvements for better user experience and efficiency. 17)Support ongoing optimization of HR workflows knowledge bases and employee self-service capabilities.
Required Education:
/ B.E / MBA / MCA (Required
