Senior Manager Manager Learning and Development

Overview: Disclaimer: Beware of Recruitment Scams Legitimate Cvent recruiting communications will always come from an official email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information please visit: Cvent is a leading meetings events and hospitality technology provider with more than 5500 employees and 30000 customers worldwide including 60% of the Fortune 500. Founded in 1999 Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the short were transforming the meetings and events industry through innovative technology that powers the human connection. Headquartered in Tysons Corner Virginia Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023. Cvents strength lies in its people fostering a culture where everyone is encouraged to think like entrepreneurs taking risks and making decisions confidently. We value diverse perspectives and celebrate differences working together with colleagues and clients to build strong connections. Cvent is redefining the meetings and events industry through technology that advances human connection. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent were committed to continuous learning and adaptationAI isnt just a tool for us its part of our DNA. Were looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly share your discoveries and help define best practices for AI-augmented work youll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process youll have the chance to demonstrate how you use AI to learn iterate and amplify your impact. If youre excited to be part of a team thats leading the way in AI-powered collaboration wed love to meet you. About this role: This is predominantly a leadership role within the Learning & Organizational Development (L&OD) function. We are looking for a seasoned professional who combines sharp strategic thinking with strong execution capability someone who can design drive and scale impactful learning and organizational development initiatives while also partnering closely with business leaders to build capability and This Role You Will: 1. Strategic Learning Delivery & Business Impact Lead the design and execution of the Open Enrollment Learning Calendar Management Development programs and enterprise L&OD initiatives aligned to business strategy. Partner with business leaders to identify capability gaps and build targeted learning journeys for emerging and senior leaders. Deliver high-impact facilitation sessions (2030 hours/month) across virtual in-person and hybrid formats. Apply measurement frameworks such as Kirkpatrick (Levels 14) to evaluate effectiveness impact and ROI of learning programs. 2. Instruction Design & AI-Enabled Learning Design learner-centric solutions using ADDIE Blooms Taxonomy and adult learning principles. Build structured learning journeys microlearning and blended programs incorporating experiential methodologies (case studies simulations real-world problem solving). Leverage AI tools (e.g. Copilot Azure AI Synthesia Glean etc.) to design personalize and scale learning experiences AI fluency is a critical requirement for this role. Drive adoption of AI-enabled learning solutions to enhance efficiency learner engagement and content effectiveness. Ensure seamless integration of content within LMS platforms. 3. Talent Development & Succession Enablement Partner in talent review cycles to identify high-potential talent and critical skill gaps. Design and implement individualized and cohort-based development plans aligned with succession pipelines and leadership capability building. Aligning learning strategies with career frameworks and long-term organizational capability needs. 4. Strategic Learning Projects Lead end-to-end execution of large-scale training and capability-building initiatives (leadership development functional academies enterprise interventions). Define project scope timelines success metrics and governance. Manage cross-functional stakeholders and external vendors to ensure high-quality delivery within timelines and budgets. Track risks monitor outcomes and present insights to senior leadership. 5. Organizational Development & Business Partnership Act as a trusted advisor to business leaders on organization effectiveness capability building and culture transformation. Diagnose organizational needs and recommend targeted OD interventions including team effectiveness leadership alignment and change initiatives. 6. Leadership & Team Management Lead mentor and develop a team of L&OD professionals building strong capability in facilitation instructional design and consulting skills. Foster a culture of innovation ownership and continuous improvement within the team. Enable team members to effectively leverage digital and AI tools in learning design and delivery. 7. Learning Analytics & Insights Track analyze and interpret learning data (participation engagement effectiveness business impact). Build dashboards and executive reports on talent readiness and capability outcomes. Use data-driven insights to continuously refine learning strategies and interventions. Heres What You Need: Education: MBA in HR / Masters in Organizational Psychology or related field (preferred) Experience: 15 years of experience in Learning & Development Talent Development or Organizational Development Proven experience leading large-scale cross-functional L&OD initiatives Core Expertise: Strong instructional design expertise (ADDIE Blooms Taxonomy adult learning principles) Deep experience in leadership development and capability building Strong facilitation and executive presence AI & Digital Capability (Critical Requirement): Hands-on experience with AI-powered tools (e.g. Copilot Azure AI Glean Synthesia etc.) in learning design content creation and personalization Ability to integrate AI into learning strategy delivery and analytics Strong digital fluency with LMS platforms and learning technologies Technical & Analytical Skills: Expertise in LMS platforms (Docebo or similar) Advanced MS Office (Excel PowerPoint) and data visualization tools Knowledge of Kirkpatrick Model and learning ROI measurement Strong analytical and data-driven decision-making capability Leadership & Consulting Skills: Strong stakeholder management and influencing skills with senior leadership Ability to operate as both strategic advisor and execution leader Experience managing and developing high-performing teams Certifications (Preferred): Instructional Design Facilitation certifications Assessments/tools such as MBTI Harrison Situational Leadership II Other Requirements: Comfortable working in global environments (including periodic East Coast shift alignment)
1. Strategic Learning Delivery & Business Impact Lead the design and execution of the Open Enrollment Learning Calendar Management Development programs and enterprise L&OD initiatives aligned to business strategy. Partner with business leaders to identify capability gaps and build targeted learning journeys for emerging and senior leaders. Deliver high-impact facilitation sessions (2030 hours/month) across virtual in-person and hybrid formats. Apply measurement frameworks such as Kirkpatrick (Levels 14) to evaluate effectiveness impact and ROI of learning programs. 2. Instruction Design & AI-Enabled Learning Design learner-centric solutions using ADDIE Blooms Taxonomy and adult learning principles. Build structured learning journeys microlearning and blended programs incorporating experiential methodologies (case studies simulations real-world problem solving). Leverage AI tools (e.g. Copilot Azure AI Synthesia Glean etc.) to design personalize and scale learning experiences AI fluency is a critical requirement for this role. Drive adoption of AI-enabled learning solutions to enhance efficiency learner engagement and content effectiveness. Ensure seamless integration of content within LMS platforms. 3. Talent Development & Succession Enablement Partner in talent review cycles to identify high-potential talent and critical skill gaps. Design and implement individualized and cohort-based development plans aligned with succession pipelines and leadership capability building. Aligning learning strategies with career frameworks and long-term organizational capability needs. 4. Strategic Learning Projects Lead end-to-end execution of large-scale training and capability-building initiatives (leadership development functional academies enterprise interventions). Define project scope timelines success metrics and governance. Manage cross-functional stakeholders and external vendors to ensure high-quality delivery within timelines and budgets. Track risks monitor outcomes and present insights to senior leadership. 5. Organizational Development & Business Partnership Act as a trusted advisor to business leaders on organization effectiveness capability building and culture transformation. Diagnose organizational needs and recommend targeted OD interventions including team effectiveness leadership alignment and change initiatives. 6. Leadership & Team Management Lead mentor and develop a team of L&OD professionals building strong capability in facilitation instructional design and consulting skills. Foster a culture of innovation ownership and continuous improvement within the team. Enable team members to effectively leverage digital and AI tools in learning design and delivery. 7. Learning Analytics & Insights Track analyze and interpret learning data (participation engagement effectiveness business impact). Build dashboards and executive reports on talent readiness and capability outcomes. Use data-driven insights to continuously refine learning strategies and interventions.
Education: MBA in HR / Masters in Organizational Psychology or related field (preferred) Experience: 15 years of experience in Learning & Development Talent Development or Organizational Development Proven experience leading large-scale cross-functional L&OD initiatives Core Expertise: Strong instructional design expertise (ADDIE Blooms Taxonomy adult learning principles) Deep experience in leadership development and capability building Strong facilitation and executive presence AI & Digital Capability (Critical Requirement): Hands-on experience with AI-powered tools (e.g. Copilot Azure AI Glean Synthesia etc.) in learning design content creation and personalization Ability to integrate AI into learning strategy delivery and analytics Strong digital fluency with LMS platforms and learning technologies Technical & Analytical Skills: Expertise in LMS platforms (Docebo or similar) Advanced MS Office (Excel PowerPoint) and data visualization tools Knowledge of Kirkpatrick Model and learning ROI measurement Strong analytical and data-driven decision-making capability Leadership & Consulting Skills: Strong stakeholder management and influencing skills with senior leadership Ability to operate as both strategic advisor and execution leader Experience managing and developing high-performing teams Certifications (Preferred): Instructional Design Facilitation certifications Assessments/tools such as MBTI Harrison Situational Leadership II Other Requirements: Comfortable working in global environments (including periodic East Coast shift alignment)