Regional Training Manager

Key Responsibilities:

• Develop and execute the regional training calendar for bancassurance teams.
• Conduct induction product sales-process soft-skills and regulatory/compliance training.
• Train bank branch staff Relationship Managers Sales Managers and insurance sales teams.
• Improve product knowledge sales skills objection handling cross-selling and customer engagement.
• Conduct Training Need Analysis (TNA) based on business and performance gaps.
• Partner with Regional/Zonal Business Heads and bank stakeholders to identify capability gaps.
• Monitor training effectiveness through assessments feedback field observations and business KPIs.
• Conduct refresher and remedial training for underperforming branches/teams.
• Develop training content presentations role plays case studies quizzes and digital learning modules.
• Support new product launches and changes in processes policies and regulatory requirements.
• Coach sales managers and branch teams on field execution and sales conversion.
• Maintain training MIS and provide periodic reports on coverage effectiveness and outcomes.
• Ensure training programs are aligned with the organizations compliance and customer-centricity standards.
• Travel extensively across the assigned region to conduct branch/cluster-level training.

Required Experience:

Manager