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Manager IT (Salesforce)
Job Location:
Monthly Salary:
Posted:
28 May 2026 (30+ days ago)
Posted:
Application Deadline:
25 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Principal Accountabilities:
- Conducting business requirement workshops/trainings with business teams and communicating feasibility of requirements
- Integral & central role in finalization of Business Requirement Documents (BRDs) and conducting User Acceptance Testing (UAT) through business teams
- Executing SFDC developments and implementation of the same through working with IT vendors and internal business teams
- Coordinating with the Business Teams RDPL IT teams & Vendor IT teams to ensure timely and quality deliveries of IT solutions(Project Management)
- Development and adoption of business Dashboards on the SFDC platform
- Process enhancement through technology development across functions Pre-Sales Sales CRM FM Marketing
- Interact with various business user groups to increase user adoption and helping them use the Salesforce platform efficiently and effectively through training and refresher sessions
- Carry out all the above-mentioned tasks for applications other than Salesforce(SFDC)for the Pre-Sales Sales Marketing CRM FM functions
- Ensuring trainings are delivered on new applications to stakeholders.
- Issue resolutions within the TAT & will be responsible for ensuring seamless data integration with SAP
- User Manual prep alongside SOP documentation in conjunction with business teams
- Annual contract negotiation during renewals with enterprise application vendors
Performance Measure of Success:
Individual Accountability | Shared Accountability |
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Key relationships:
Required Experience:
Manager
