Lead Executive
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Monthly Salary:
Experience Required:
Posted:
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Job Summary
- Minimum 1 year and maximum 2 years of experience in lead handling customer support telecalling or sales coordination.
- Fluency in English and Malayalam is mandatory.
- Knowledge of Hindi and Tamil will be an added advantage.
- Good communication and interpersonal skills.
- Ability to respond to leads quickly and professionally.
- Basic computer and CRM knowledge preferred.
- Strong follow-up and coordination skills.
- Handle incoming leads and client inquiries.
- Communicate with clients through calls messages and emails.
- Qualify and assign leads to the concerned team.
- Maintain lead data and follow-up records.
- Ensure smooth first-level customer interaction and support.
- Energetic and confident communicator.
- Good team player with a professional attitude.
- Able to manage multiple leads efficiently.
- Opportunity to work on advanced Zoho implementation and digital transformation projects.
- Exposure to real-time ERP CRM Finance HR Inventory and Automation projects.
- Hands-on experience with multiple Zoho applications and enterprise-level workflows.
- Support for Zoho certifications and professional skill development.
- Career growth opportunities within a fast-growing Zoho implementation company.
- Attractive performance-based incentives.
- Project completion and implementation incentives.
- Annual performance appraisal and salary revision opportunities.
- Recognition and rewards for outstanding performance and innovation.
- Health insurance / medical support benefits.
- Paid leave and company holidays.
- Employee engagement activities and team outings.
- Friendly and professional office environment.
- Corporate exposure through client meetings seminars and implementation projects.
- Opportunity to work with international and domestic clients.
- Collaborative and supportive technical team.
- Opportunity to directly contribute to business process transformation projects.
- Exposure to modern business technologies APIs automation and integrations.
- Structured project management and learning-oriented culture.
- Experience working with a Zoho Premium Partner ecosystem.
- Opportunity to participate in workshops client events and training programs.
- Exposure to multiple business industries including manufacturing healthcare retail logistics finance and services.
- Stable long-term career opportunity in the growing ERP and SaaS industry.
Required Skills:
Key Responsibilities: Identify and reach out to potential clients through calls emails social media and referrals. Understand client needs and explain how Zoho products can help automate and improve their business processes. Set up and attend discovery calls or meetings with support from the pre-sales team. Maintain accurate records of leads follow-ups and client interactions using Zoho CRM. Support the preparation of proposals and pricing discussions. Learn about Zoho products and services through internal training and hands- on exposure. Achieve monthly and quarterly sales targets with guidance and support from senior team members. Build long-term relationships with clients to encourage repeat business and referrals. Who Can Apply: Fresh graduates or candidates with up to 2 years of experience in sales business development or client servicing (any industry). Individuals with a passion for technology SaaS or business software solutions. Strong verbal and written communication skills. Willingness to learn about Zoho products and how they solve real business problems. Self-motivated proactive and good at building relationships. Preferred (Not Mandatory): Prior exposure to CRM tools or business software. Basic understanding of business operations (sales finance support inventory). Familiarity with the Zoho ecosystem is a plus.
