Business Operations Associate
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Job Summary
This is a remote position.
About SPARK
SPARK is a global product innovation company working across Web 2.0 Web 3.0 AI blockchain and modern technology solutions. With a presence across the USA Europe Asia and Australia SPARK supports businesses through product discovery development marketing and launch.
SOLO Network the flagship product of SPARK is an AI-powered upskilling and credential-first ecosystem built for learners institutions and employers. The platform connects learning skills credentials employment and opportunities into one ecosystem designed to help students become industry ready.
We are looking for a Business Operations Associate who can support client communication demos outreach coordination and relationship-building activities related to SOLO Network and SPARK initiatives.
Key Responsibilities
- Conduct online client meetings product demos and presentations
- Follow up with leads institutions employers learners and partners professionally
- Support outreach and lead generation activities through networking LinkedIn and email communication
- Coordinate with institutions employers learners and community partners for SOLO upskilling initiatives
- Represent SPARK and SOLO Network during webinars virtual events and online community sessions
- Build and maintain professional relationships with stakeholders
- Support proposal creation presentations pitch decks and business communication materials
- Assist in partnership discussions coordination and follow-up activities
- Conduct basic market research to identify new opportunities and partnerships
- Work closely with internal teams on operational coordination and engagement activities
- Maintain and organize data using Excel or Google Sheets
Requirements
- Strong verbal and written communication skills
- Good presentation and virtual demo skills
- Client engagement and relationship-building ability
- Follow-up coordination and organizational skills
- Basic understanding of SaaS products or digital platforms
- Ability to explain products clearly and confidently
- Understanding of outreach and lead generation activities
- Familiarity with LinkedIn and professional email communication
- Basic knowledge of Excel or Google Sheets
- Professional attitude with attention to detail
- Willingness to learn take initiative and work consistently
Good to Have (Not Mandatory)
- Experience with client demos or presentations
- Exposure to marketing networking webinars or community engagement
- Basic understanding of business development or operations
- Interest in technology education or upskilling platforms
Benefits
- Hands-on experience in business operations and stakeholder communication
- Opportunity to work on real demos outreach and coordination activities
- Exposure to global clients institutions and tech-driven products
- Experience working on SOLO Network the flagship product of SPARK
- A supportive environment focused on practical learning and growth
- Opportunity to build professional communication coordination and business skills
- Flexible schedule
- Paid sick time
- Paid time off
- Work from home
Work Location: Remote
Required Skills:
Key Responsibilities High-Stakes Client Engagement: Identify and engage high-value prospects leading both virtual and in-person meetings to guide them through the final stages of the sales funnel. Customized Product Demonstrations: Design and deliver tailored product demos aligned with client requirements and specific use cases clearly translating technical capabilities into business value. Relationship & Account Management: Build and nurture strong relationships with key stakeholders through consistent communication regular follow-ups and strategic interactions to drive trust and long-term partnerships. Strategic Research & Sales Enablement: Conduct in-depth market competitor and client research to create impactful sales documents presentations and engagement strategies. Deal Ownership & Closure: Own the end-to-end sales cycle from initial engagement to final negotiation ensuring continuous follow-ups and momentum until deal closure. Post-Demo Engagement & Growth: Manage ongoing client interactions post-demo ensuring business alignment addressing concerns and identifying opportunities for expansion. Brand Authority & Market Presence: Promote the brand through social media webinars and events to generate market interest and strengthen industry positioning. Eligibility A minimum of one year of professional experience specifically within SaaS EdTech or Corporate Placements is required. Preferred Skills Outreach & Persistence: Proven expertise in identifying high-value leads and conducting cold outreach to build professional connections from scratch coupled with the ability to manage complex follow-up cycles to ensure consistent engagement. Event Leadership: Experience in hosting demos webinars or participating in industry meetups and conferences. Digital Savvy: Familiarity with high-level CRM tools and digital engagement strategies. Qualifications / Skills Required Exceptional Communication: Commanding presence with professional speaking writing and presentation skills. Consultative Mindset: Ability to understand client needs and provide tailored solutions. Technical Aptitude: Strong capacity to learn and explain technology or tech-driven products. Strategic Thinking: Ability to manage multiple high-priority tasks and meet professional timelines.
Required Education:
Eligibility A minimum of one year of professional experience specifically within SaaS EdTech or Corporate Placements is / Skills RequiredExceptional Communication: Commanding presence with professional speaking writing and presentation Mindset: Ability to understand client needs and provide tailored Aptitude: Strong capacity to learn and explain technology or tech-driven Thinking: Ability to manage multi
