Senior Training Associate, Technical Solutions

As part of Datadogs Go-to-Market Enablement department the Technical Solutions (TS) Enablement team delivers ongoing education and scalable learning experiences for our internal product expertsincluding Sales Engineers Support Engineers and Technical Account Managers. Specifically the TS Field Enablement team leads high-impact live programs designed to drive technical proficiency and consistent execution across our global technical teams.

As a Senior Training Associate you will serve as a specialist who bridges the gap between enablement operations and live program delivery. You will be responsible for ensuring our global programs work at scale while beginning to step into a facilitation role. This is an ideal role for someone with a strong operational foundation who is looking to grow into a training and delivery specialist. This role is designed to set you up for long-term growth equipping you with the skills relationships and field context to take on greater ownership of enablement delivery over time.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

• Execute and manage end-to-end logistics for training programs including speaker scheduling training room coordination enrollment workflows and train-the-trainer logistics. Coordinate with People Operations and IT to ensure seamless system integration across all global field programs.
• Manage communication for field programs including Slack channels resource pages and program updates to keep stakeholders and learners aligned.
• Co-facilitate training sessions and lead specific modules such as new hire onboarding to support global delivery.
• Work with Technical Solutions teams to understand day-to-day workflows identify real-world training gaps and align enablement initiatives to team needs.
• Host recurring enablement calls and technical product deep-dive sessions serving as a key point of contact between field teams and product owners to ensure technical teams stay current on platform updates and best practices.
• Provide field observations and learner feedback to help improve training materials and program delivery.
• Manage post-training surveys and reporting on program effectiveness using learner feedback and shadowing observations to recommend improvements to the TS enablement strategy.

• You have 3 years of experience in enablement operations or a customer-facing technical role.
• You can independently manage multi-step program logisticsscheduling communications stakeholder coordination and system updateswith minimal oversight.
• You are proficient in Google Workspace and have hands-on experience with enablement and collaboration tools such as Docebo (LMS) Confluence and Slack.
• You can interpret program metricssurvey results completion rates attendance trendsand translate them into actionable recommendations.
• You have strong written and verbal communication skills with the ability to craft professional communications for a global audience.
• You take initiative to support colleagues professional development and are motivated by helping technical teams improve how they work.
• You are interested in deepening your knowledge of the Datadog platform and observability best practices.
• You are fluent in English both written and spoken with the ability to communicate effectively across global teams.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

• Experience in a SaaS or fast-moving technology environment particularly within a Go-to-Market organisation.
• Familiarity with Datadogs platform or comparable observability tools (e.g. Datadog Fundamentals certification).
• Hands-on experience with project management tools and principles (e.g. Asana Jira).
• Experience with data visualization tools such as Tableau or Metabase.
• Basic understanding of learning methodologies or instructional design practices.
• Proficiency in French.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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