Partners Operations Analyst

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes businesscritical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in esignature and contract lifecycle management (CLM).

The Partners Operations Analyst Direct Sales Deal Desk will be the first team member to establish Sales Deal Operations. Candidate will be responsible for working Direct deals growing the business and working closely with Sales and the Customer. This will be achieved by processing Direct deals becoming the subject matter expert on all processes related to Opportunity Management amp; Quoting closing and winning of deals. Examples of activities include sales enablement quoting order form/purchase order management and working cross functionally with various customer

This position is an individual contributor role reporting to Partner Deal Operations manager

Responsibility:

• Perform opportunity management create/manage Quotes

• Work cross functionally with Sales Operations Revenue Operations and the Customer

• Support Docusign Sales reps with back office activities becoming the subject matter expert on the processes to close deals

• Quote creation and management. Obtain proper approvals for quotes and ensure information is transmitted correctly to associated parties

• Ensure Order Form is correct and submitted to Customers. Steward this process from beginning to end ensuring timely handoffs and performing timely operational procedures

• Have a learning attitude willing to adjust and be adaptable. Processes and priorities change

• Support Sales in ensuring the opportunities are maintained correctly and quotes are performed accurately and timely. Strive to ensure Opportunities have correct and strictly accurate data quality

• Sales Enablement: Continuously provide enablement and training to Sales regarding processes to increase Sales understanding of Docusigns processes

• Help drive quicker and tighter deal time by reducing errors and inconsistencies within various touchpoints of the process

• Apart of the larger Deal Operations organization. May also work with customers as needed

Hybrid: Employee divides their time between inoffice and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly inoffice expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic Qualifications:

• 2 years working in sales back office roles quoting order processing etc
• Fluent English both verbal and written
• Salesforce experience is a must
• Quoting experience
• Understanding the basics of Opportunities Quotes and the sales/operational cycles around them
• Familiarity with opportunity management
• If you did Opportunities Quotes in a channel setting (Resell/Distribution etc) that is a plus as well
• Working hours will be: 10am 7pm (Cairo time). This may shift per business needs 12 hours

Preferred Qualifications:

• Apttus/CPQ/Various quoters Order form Purchase Order experience
• Nice to have: understanding of the overall sales cycle and process Direct and channel
• 2 years of experience working with Opportunities and Quotes

Pay for this position is based on a number of factors including geographic location and may vary depending on jobrelated knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour $X/hour or $X $X base salary

Illinois and Colorado: $X/hour $X/hour or $X $X base salary

Washington New Jersey and New York (including NYC metro area): $X/hour $X/hour or $X $X base salary

Washington DC: $X/hour $X/hour or $X $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of preestablished sales goals. NonSales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100 employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other lifechanging events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a cando approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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