Customer Service Specialist Cairo Egypt [Col]
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This is a full-time on-site role located in Cairo and Alexandria for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.
Your day-to-day responsibilities will include:
Handling customer interactions with efficiency and empathy.
Providing tailored solutions to meet customer needs.
Ensuring a positive customer experience through effective communication and professional phone etiquette.
If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment we want you on our team!
Qualifications :
Were Hiring Talented People!
Fresh Grads & Dropouts are welcome to apply!
What were looking for:
Fluency in English is a MUST! (B2/C1 level)
Strong skills in Customer Service & Customer Support
Proven ability to enhance Customer Satisfaction & Customer Experience
Problem-solving active listening & attention to detail
Experience in a customer-facing role and familiarity with CRM tools is a plus!
Flexibility with night & overnight shifts is essential
Proficiency in professional phone etiquette & communication techniques is a plus
If youre passionate about making a difference and love helping customers we want YOU!
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
