Contact Center Jobs in International

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV) were leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses you may...

Job Description SummaryIn this role you will be responsible for ensuring daily service delivery standards are achieved while performing various routine transactional tasks for HR Operations. Have a basic knowledge of the HR systems and processes to perform your job. Identify and resolve operational...

Cyara is the global leader in AI-powered customer experience assurance committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice digital messaging and conversational AI channels Cyara empowers hundreds of the worlds leading brands to optimize mo...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work...

As the global leader in AI-powered customer experience assurance we help some of the worlds most recognized brands deliver seamless reliable and engaging interactions across voice digital messaging and AI-powered channels. Every year our platform helpsoptimizehundreds of millions of customer journey...

About UsJob SummaryThe Facility Coordinator supports daily facility operations for assigned childcare centers and serves as a primary point of contact for center directors vendors and internal teams. Key responsibilities include coordinating maintenance and emergency service calls managing and track...

Since 2015 papernest has been transforming the way people manage their contracts making subscription management and switching simple through one smart intuitive platform.We have supported more than 2 million customers across France Spain and Italy. Along the way we have continued to invest in new ve...

O ACP - Serviços de Assistência caracteriza-se pelo rigor credibilidade relação de excelência com os seus clientes e sócios e está inserido no grupo ACP em atividade há mais de 120 anos.O ACP é uma instituição de referência em Portugal que pretende apoiar os seus associados com uma extensa oferta de...

Detailed JD attached as well Position Overview/Project Details: Performs necessary duties in supporting a large volume of patients both new / prospective and current / established in scheduling and relaying information to or from care team using established scheduling guidelines; and in facilitat...

Title: Contact Center Platform Systems Admin Location: Fort Worth Texas Onsite/Hybrid Rate: $30-$35/hr on W2 (Rate Flexible let me know if needed more) Contract: Contract until 10/30/2026 with potential for extensions Interview Mode: prefer candidates local to Fort Worth Texas for an in-person inter...

Digital Contact Center Transformation Architect We are looking for a senior hands-on Digital Contact Center Transformation Architect to own the technical direction and outcomes of a modern digital contact center platform (the new MS Dynamics 365 Contact Center). This role is focused on driving...

Job Title: Business Consulting Program Manager Location: Dallas Texas (Hybrid) Type: Contract We are seeking an experienced Program Manager to lead the end-to-end implementation and transformation of an enterprise Contact Center platform using NICE or Genesys technologies. Required Qualifications...

Technical Support Engineer / Telecom Architect (VoIP Operations) Location: Jersey City NJ (Onsite / Hybrid) Employment Type: Longterm Contract (Mphasis) Client Environment: Large Banking / Financial Services Enterprise Role Summary Provides daytoday operational support and deep telecom expertise acr...

Requirements 5 or more years of experience in business systems analysis within the banking or financial services sector. Proficiency in Genesys Cloud CX platform including call flows bot flows and routing strategies. Experience with Genesys modules including Workforce Engage...

Engineering SME / (AWS DEVOPS CLOUD & Infrastructure) Location: Jersey City NJ (Onsite / Hybrid) Employment Type: Longterm Contract Client Environment: Large Banking / Financial Services Enterprise Role Summary We are looking for an Infrastructurefocused Engineering SME / Technical Lead to help d...

We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing C...

We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing C...

We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing C...

Minimum of 7 years experience overall. Very Strong experince in Selenium Testing 3 years of experience developing executing and analyzing automation tests. Hands on experience using Selenium Java JavaScript. Experience testing APIs and data integrations. Experience in Test Automation and execution....

Job Title: Voice AI Agent Developer Location: Plano TX Duration: 12 Months Contract Required Skills: 1-2 years experience working on Retail AI platform having implemented voice agents in production within a contact center environment. Should also have Agentic AI experience. Experien...