UX Designer
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Job Summary
Role: Senior UX Designer
Client: Government Services Integration Cluster
Location: Toronto Ontario Onsite
Description
Responsibilities
Create effective user friendly and visually appealing interfaces.
Design the overall functionality of the product in order to ensure a great user experience iterate upon it in accordance with user-testing.
Design user interfaces for various projects such as digital displays publications media and other creative materials as required.
Take a user-centered design approach and rapidly test and iterate the designs.
Conceive and conduct user research interviews and surveys and translating them into sitemaps user flows customer journey maps wireframes mockups and prototypes
Requirements
General Skills
Relevant experience creating GUI designs based on user interaction and performance
Experience as a UX designer interactive designer UI designer or similar role designing for web and mobile applications
Proficiency with design and prototyping tools
Thorough understanding of the limitations and appropriate use of web development technologies
Experience in designing online programs with emphasis in the emotional aspects of human experience
Experience conceiving and conducting user research interviews and surveys and translating them into sitemaps user flows user journey maps wireframes mockups and prototypes that lead to intuitive user experiences
Experience designing the overall functionality of the product and in order to ensure a great user experience iterate upon it in accordance with user-testing
Experience designing and delivering wireframes user stories user flows user journeys mockups and prototypes optimized for a wide range of devices and interfaces
Experience facilitating the clients product vision by researching conceiving sketching prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
Experience identifying design problems and devising elegant solutions
Experience making strategic design and user-experience decisions related to core and new functions and features
Experience gathering user feedback to configure existing interfaces
A team player with a track record for meeting deadlines managing competing priorities and client relationship management experience
Benefits
Experience and Skill Set Requirements
User Experience / Product Design (40%)
Design experience and expertise in developing and executing strategies that improve overall user interactions with digital user-centric products and services resulting in measurable enhancements and positive user feedback
The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
Demonstrated experience creating design deliverables such as mood boards collaboration boards empathy maps user flows wireframes mock-ups and interactive prototypes
Demonstrated experience creating deliverables such as design blueprints information architecture presentations and reports.
A solid understanding of generative and evaluative user research methods and how user research can be incorporated continuously in the digital product lifecycle
Hands-on experience creating user research plans recruiting participants facilitating user research analyzing findings and delivering insights
Synthesize research findings into insightful and concise user research documents such as user journey maps personas service blueprints and affinity maps.
Experience researching and applying industry best practices to support your design deliverables
The ability to incorporate web analytics visitor feedback performance metrics and other data to inform design decisions
Practice providing rationale for design decisions in group settings with multiple stakeholders
Experience with Figma XDstudio is a must
Experience coding in HTML CSS and JavaScript is an asset
Communications (20%)
Ability to communicate designs in clear and understandable manner present recommendations and provide advice to the stakeholders
Ability to collaborate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
Strong facilitation skills leading design discussions and negotiations
Agile Product Development (20%)
Experience working in an agile product teams
Demonstrated willingness to iterate work output based on feedback
Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
Design Portfolio (20%)
Candidate to include the link to their portfolio of work
Must Have:
Design experience and expertise in developing and executing strategies that improve overall user interactions with digital user-centric products and services resulting in measurable enhancements and positive user feedback
The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
Experience with Figma XDstudio is a must
Experience coding in HTML CSS and JavaScript is an asset
Ability to communicate designs in clear and understandable manner present recommendations and provide advice to the stakeholders
Required Skills:
Mandatory Skills & Experience Cloud & Infrastructure Engineering Proven experience designing deploying and maintaining hybrid infrastructure environments across: Microsoft Azure Amazon Web Services (AWS) Linux-based environments SaaS solutions COTS solutions On-premises systems Strong experience with Windows and Linux server administration including: CentOS Ubuntu CoreOS Experience supporting modern web technology stacks including: LAMP MEAN Drupal Elasticsearch Experience with virtualization platforms storage solutions networking and enterprise infrastructure services. Strong understanding of cloud architecture frameworks technology assessments and cloud solution strategies. Identity & Access Management Experience managing and supporting identity and access controls using: Active Directory Microsoft Entra ID Enterprise IAM solutions Experience implementing authentication authorization and access governance controls. DevOps & CI/CD Automation Strong experience designing building and administering CI/CD pipelines for continuous integration and deployment. Experience with development and collaboration tools including: Azure DevOps JIRA Confluence Maven Jenkins Experience with Infrastructure as Code (IaC) and version-controlled deployments. Strong knowledge of DevOps methodologies automation frameworks and release management best practices. Experience with containerization and orchestration technologies including: Docker Kubernetes AKS / EKS Experience automating operational and compliance-related activities using: PowerShell Bash Python Programming & Scripting Hands-on experience with scripting and programming languages including: Python Bash PHP Java JavaScript Experience with build and configuration management tools including: Git Ansible Chef Puppet API & Integration Experience Experience building and consuming APIs and integration endpoints. Experience integrating cloud platforms enterprise systems and deployment pipelines. Understanding of enterprise integration architectures and service-based deployments. Security Monitoring & Compliance Strong understanding of infrastructure security cloud security and DevOps security best practices including: Least privilege access Secure logging Secrets management Vulnerability remediation Experience with security and monitoring tools including: Radware Dynatrace Splunk Azure Monitor / Log Analytics AWS CloudTrail / CloudWatch ELK Stack / SIEM solutions Experience implementing centralized audit logging and monitoring across enterprise platforms. Ability to support internal and external audits through reporting evidence gathering and log analysis. Experience supporting forensic investigations audit remediation and incident reviews. Familiarity with Government of Ontario I&IT Directives Policies and Information Technology Standards. Release Management & Operational Support Experience coordinating infrastructure and application releases across technical and business teams. Knowledge of change management processes deployment approvals rollback planning and release governance. Experience with release readiness reviews deployment validation and post-release monitoring. Ability to maintain release documentation operational records and audit artifacts. Project Management & Communication Strong project planning coordination and resource management skills. Experience with roadmap planning modernization initiatives and infrastructure investment planning. Strong stakeholder communication and cross-functional collaboration skills. Ability to explain complex technical concepts to business users leadership teams and non-technical stakeholders. Strong documentation reporting presentation and technical writing skills. Mobile Device Management Experience supporting mobile device management for cellular devices and tablets across multiple platforms and operating systems. Desirable Skills Experience supporting Government of Ontario enterprise environments. Experience with enterprise modernization and cloud transformation initiatives. Familiarity with enterprise governance compliance frameworks and audit readiness programs. Experience mentoring and coaching junior DevOps and infrastructure resources. Strong understanding of operational resilience disaster recovery and enterprise monitoring strategies. Additional Information Strong hands-on DevOps cloud infrastructure automation CI/CD security and enterprise release management experience is mandatory for this role.
