Team Manager | Streaming Services Program | Canada
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Job Summary
Sutherland is looking to add a Team Manager to one of our growing streaming services programs in Canada! If you feel youre ready for the next step in your career and have passion for coaching & mentoring others we want to hear from you!
As a Team Manger you will get to:
- Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.
- Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.
- Influence the Lives of Others: Coach and mentor Consultants providing feedback and performance management.
- Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
- Define Sutherlands Reputation: Drive organizational initiatives within the team from time to time.
Qualifications :
Our most successful candidates will have:
- Remote (WFH) options are available for candidates outside Windsor/Essex County. Local candidates within the Windsor/Essex County work will be required to work on-site at our brick-and-mortar Windsor location.
- Streaming services program knowledge will be preferred
- Proven ability to coach and mentor others
- Be able to work in MS Office
- Be able to work in a fast-paced environment
- Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
- Have strong analytical skills; be able to interpret data identify trends and make suggestions for improvements
- Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
Remote Work :
Yes
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
