Sales Operations Analyst

Who We Are

Teranet is Canadas leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions as well as practice management automation to thousands of customers in the real estate financial services government utilities and legal markets. Founded in 1991 Teranet operates the Electronic Registration System for the Province of Ontario and Teranet Manitoba is the service provider to the Province of Manitoba.

Connect. Grow. Thrive Together.

To learn more about who we are visit our website:

About the Role

We are seeking a detail-oriented and inquisitive Sales Operations Analyst to join our high-performing Marketing and Customer Enablement team. This role sits at the intersection of Sales Marketing and data-driven decision-making requiring hands-on expertise in Salesforce CRM marketing automation tools and process optimization. You will be a key contributor to maintaining pipeline visibility supporting quoting and contract workflows and ensuring data accuracy across systems. Working in a fast-paced collaborative environment you will partner cross-functionally to improve operational efficiency strengthen reporting capabilities and support go-to-market execution while driving continuous improvements across sales and marketing processes.

What Youll Be Doing

• Support the Sales Operations function through reporting CRM administration data management and operational support initiatives.

• Work closely with Sales Marketing and Marketing Operations teams to support lead management campaign coordination customer data integrity and operational alignment.

• Maintain update and grow customer and account profiles within Salesforce CRM to support sales activities pipeline visibility reporting and go-to-market strategy.

• Create maintain and support Salesforce reports dashboards and data cleanup initiatives to ensure reporting accuracy and usability.

• Assist with quote management contract tracking renewal coordination and pricing updates.

• Review customer contracts and maintain contract tracking files to support renewals and commercial visibility.

• Prepare and distribute sales pipeline revenue and operational performance reports.

• Support process improvement and operational efficiency projects across Sales and Marketing functions.

• Assist with documenting workflows business processes training materials and user guides for CRM and operational processes.

• Serve as a key operational resource for Sales team support including follow-up on documentation quoting CRM updates and administrative coordination.

• Ensure compliance with company policies data standards and operational procedures.

• Collaborate cross-functionally to identify opportunities for improved reporting automation and process standardization.

• Manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy and accountability.

About You

• University or College degree preferred.

• 1 to 3 years of experience in Sales Operations Business Operations Revenue Operations Marketing Operations or a related business support environment.

• Experience working cross-functionally with Sales Marketing Customer Success and Operations teams.

• Strong analytical organizational and problem-solving skills with attention to detail.

• Advanced proficiency in Microsoft Excel and PowerPoint.

• Experience with Salesforce CRM including reporting dashboards data management and data quality maintenance.

• Experience with DocuSign Workday and marketing automation platforms is considered an asset.

• Experience supporting process improvement workflow optimization or operational projects is considered an asset.

• Strong communication and interpersonal skills.

• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

• Ability to work independently and collaboratively within a team environment.

• High level of initiative adaptability accountability and willingness to learn.

• Comfortable working with data analysis reporting and operational metrics.

Lets Talk Pay

We believe in being upfront about pay and helping you make informed decisions about your career. The annual pay range for this role is $67600-$75000 CAD inclusive of base salary and target incentive pay. We understand that great talent comes in many forms each with unique skills experience and potential. Your salary will be tailored to reflect the experience you bring and the impact youre ready to have on this role.

At Teranet we also know that compensation extends far beyond a pay cheque. Along with your cash compensation we offer a comprehensive package which includes the following:

• 100% Employer Paid Health Benefit Plan

• Employer Matching Retirement Savings Plan

• Paid Vacation Floater Days & Sick Leaves

• Maternity Parental and/or Adoption Leave Top-Up Programs

• Corporate Discounts & GoodLife Group Rate Membership

• Employee Assistance Program for you and your loved ones!

Our Human Approach to Hiring

At Teranet we use smart technology to make hiring faster and more efficient. Artificial Intelligence (AI) tools help us review applications and identify strong matchesbut the real decisions Those are made by our awesome people.

Every interaction youll have and every decision we make is led by humans. AI may support us but its human connection that drives every hire.

At Teranet we are committed to fostering an inclusive accessible environment where all employees and customers feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process please let us know and we will work with you to meet your needs.

Come As You Are. We Like You That Way!