Production Support Engineer (Java Spring Boot, ReactJS, ServiceNow)
Job Location:
Monthly Salary:
Experience Required:
Posted on:
22 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
| Production Support Engineer (Java Spring Boot & ReactJS) Duration: 12 Months Experience Required: 7 Years Role Overview We are seeking an experienced Production Support Engineer with 7 years of application support experience. The ideal candidate will be responsible for monitoring troubleshooting incident management and ensuring the stability and availability of production applications built using Java Spring Boot and ReactJS. The role requires strong problem-solving skills and experience supporting enterprise applications in a production environment. Key Responsibilities Provide production support for applications built on Java Spring Boot and ReactJS. Investigate troubleshoot and resolve production incidents and application issues. Perform root cause analysis and implement preventive measures. Monitor application health and ensure high system availability. Manage incidents service requests and problem tickets through ServiceNow. Collaborate with development QA and infrastructure teams to resolve production issues. Support release deployments and CI/CD processes. Maintain operational documentation and knowledge articles in Confluence. Track and manage work items using JIRA. Required Skills & Experience Mandatory Skills 7 years of experience in Production Support. Hands-on experience supporting applications developed using: Java Spring Boot ReactJS Strong troubleshooting and analytical skills. Experience with: ServiceNow JIRA Confluence Preferred Skills Experience working with Microsoft Azure Cloud Platform. Knowledge of CI/CD pipelines and deployment processes. Strong understanding of: Core Java Spring Boot Framework ReactJS Qualifications Bachelors degree in Computer Science Information Technology or a related field (preferred). Excellent communication and stakeholder management skills. Ability to work effectively in a fast-paced production support environment. |
Required Skills:
Experience (Years): 8-10
