Platform Engineering Manager Trust Infrastructure

About NexHealth

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides instant meal delivery and unlimited streaming why do you still have to call to schedule a doctors appointment and fill out a clipboard in the waiting room

NexHealths mission is to accelerate innovation in healthcare by connecting patients providers and building the infrastructure layer for modern healthcare connecting thousands of fragmented on-premise and closed EHR systems into a single modern platform that powers software APIs payments and patient experiences across the ecosystem.

• Founded: 2017
• Headquarters: San Francisco CA
• Funding: $177M Series C
• Employees: 200
• Trusted by tens of thousands of providers and hundreds of health-tech developers forging the infrastructure layer that modern healthcare needs

About the Role

We are seeking an experienced Engineering Manager to help build and scale our foundational platforms. As NexHealth transforms how healthcare professionals deliver care and patients experience it our internal systems must deliver top-tier quality and customer value at high velocity. As a leading health tech company we need to ensure that our customers have only the highest levels of trust in us and our systemswhich encompasses data infrastructure engineering excellence and product and data security.

True innovation can only be sustained when the supporting systems encourage high-caliber engineering output and enable rapid iteration without incurring massive technical debt. Your team will be responsible for building these systems from first principlesprototyping productionizing solutions and creating the rising tide that lifts all boats. Delivering high quality features earlier and with safety and security is what truly makes our customers believe that we are the platform to be on.

This role will be based out of Toronto or Vancouver and embraces a hybrid working model that balances remote and onsite work (the specifics of which are at the discretion of NexHealth management). It is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about engineering fundamentals and operational excellence in a complex problem space. No prior experience in health tech is required.

What Youll Do

• Youll be NexHealths first engineer based in Canada setting the technical and cultural tone for what will become a larger team as we expand our footprint north of the border
• Hire and develop world-class engineers to build a high-performing team
• Support engineers in their career growth through mentorship feedback and leadership development
• Ensure high technical standards through sound processes (e.g. architecture reviews testing) and a strong engineering culture
• Partner with engineering and product leadership to define and execute long-term platform roadmaps
• Coordinate execution and collaborate across teams to deliver cross-cutting high-impact initiatives

What Youll Bring

• Proven track record (6 years) leading high-performing engineering teams that thrive on innovation
• 8 years of total industry experience in software engineering
• Exceptional people leadership skills with experience coaching engineers
• Deep experience delivering large-scale foundational infrastructure
• Strong judgment balancing engineering velocity with long-term technical quality
• Excellent collaboration skills with the ability to partner effectively across Product Sales and Customer Success
• Demonstrated ability to define and drive technical and organizational roadmaps
• A builder mindset with a history of scaling teams and systems in fast-paced environments
• Strong ownership and initiative in ambiguous evolving contexts
• Bias for action and data-driven decision making
• First-principles thinking applied to both technical and organizational challenges
• Deep care for people development and team health
• Alignment with NexHealths core values and mission
• BS/MS in Computer Science or a related field or equivalent practical experience

Artificial Intelligence Notice

Artificial intelligence may be used in the recruitment process for this position to assist in screening assessing and/or selecting applicants.

NexHealth is committed to employment equity and creating an inclusive environment for all employees. We welcome applications from all qualified candidates. We are committed to providing accessible employment practices in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the hiring process please let us know.

Benefits

• Full Medical Dental and Vision (up to 100% covered)
• 401K and commuter benefits
• Flexible PTO
• High-impact work that directly improves the healthcare experience for millions

Our Values

• Solve the customers problems not yours
  When making decisions think from the perspective of the customer. Its easy to make decisions that make our lives simpler but not the customers.
• Do the things others are not willing to do
  As a Nexer always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace.
• Take ownership
  Act like a founder. Own your roles destinies mistakes behavior and our mission. The buck stops with each of us - no blaming or excuses.
• Say whats on your mind with positive intent
  Be direct proactive transparent and frequent in your communication.
• Default trust
  As a Nexer you do not have to earn trust trust is given to you by default. If we by default trust each other our speed of communication feedback information sharing and overall improvements will be a lot faster.
• Think in first principles
  We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask why to validate our assumptions.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender expression sexual orientation age marital status veteran status or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact to request assistance.