IT Support Administrator

Duties and Responsibilities

• Triage and provide technical support for requests related to IT end-user equipment & tools

• Deploy upgrade and replace IT equipment including laptops desktops and mobile devices

• Support IT equipment lifecycle tasks including repair recommissioning inventory updates and recycling

• Conduct routine maintenance on shared IT services like AV equipment printers and shared workstations

• Execute employee on-boarding and off-boarding procedures including account and equipment setup and decommissioning

Knowledge and Qualifications

• Post Secondary Certificate or Diploma and/or required IT industry certifications

• Strong organizational and time management skills accompanied by good judgment and problem-solving skills

• Experience with Microsoft operating systems and deployment/support tools and Mobile Device Management Software

• Experience supporting web and cloud-based IT systems and applications like Google Workspace or Office 365

• Certifications in this field are an asset
  

#LI-KL1 #LI-Onsite

STEMCELL Technologies is a privately owned Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality we are a company of Scientists Helping Scientistsstanding by our customers to provide the outstanding products technical support and training they need to advance their research. Scientists performing stem cell immunology cancer regenerative medicine and cellular therapy research are among those who rely on our cell culture media cell separation products instruments accessory products and services. Through our many regional offices as well as our distribution centers in Vancouver Seattle Grenoble and Singapore we deliver our innovative specialized products to more than 100 countries. With over 1800 employees globally most with scientific or engineering degrees STEMCELL is proud to be the largest biotechnology employer inCanada.

This is an opportunity to work with highly motivated colleagues in a science-oriented creative and dynamic environment. We offer a competitive salary excellent benefits and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canadas Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer STEMCELL is dedicated to ensuring that every employee feels safe valued and respected for who they are. We know that scientific progress and innovation occur when diverse creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:

STEMCELL determines an individuals pay within the range based on multiple factors including experience education job-related skills and equity within the team or organization. For jobs that are eligible for sales incentives the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company addition to base salary STEMCELL offers a comprehensive total rewards package including health benefits retirement savings and more.

To apply please select the Apply button below. You will then be directed to a login screen asking you to set up an account which is required to apply.