Group Claims Assistant

The Opportunity: At Equitable we believe great things happen when we work together. Were a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If youre passionate about making a difference and growing your career in an inclusive and collaborative environment wed love to hear from you. Our culture is built on care passion and curiosity. We put people above all else strive to be our best and welcome new ideas to deliver positive are currently seeking a Group Claims Assistant to join our team! The successful candidate will possess a knack for providing outstanding administrative support while utilizing their excellent organizational skills to efficiently support the Group Claims one of the regions top employers and be part of something that truly makes a Arrangements: This is a hybrid role. You will work in our office in Waterloo ON a minimum of two (2) assigned consecutive days every other week plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum youll do:Open sort and manage incoming or returned mailPrint sort and manage outgoing mailCategorize incoming claims or inquiries accurately and within established turnaround timesUpdate basic information in claim systems Prepare reports or claim packages for various clients (internal and external) as requiredMaintain spreadsheets for tracking processed work and other reporting purposesPhotocopying and other administrative tasksOther duties as requiredWhat youll bring:Strong organizational skills with strict attention to detailExcellent time management skills and ability to multi-task and prioritize workAbility to maintain a high degree of accuracyDesire to be proactive and create a positive experience for othersProficiency with Microsoft Office applicationsAbility to learn processes and technology quicklyFlexible team player who is customer service orientedBilingual Candidates Preferred (French and English).Whats in it for you:Career Growth: Regular learning sessions and developmentopportunitiesTotal Rewards: Incentive pay annual salary reviews employer-paid benefits and pensionmatchingTime Away: Competitive vacation plus one paid volunteer day each yearFlexibility: Healthy work-life balance with employee wellness always top of mind complemented by a dress for your day approachAt Equitable were committed to fair pay and an inclusive accessible hiring experience. If you need accommodations or alternative formats at any stage just reach out to us at Were happy to base pay will be based on your skills qualifications experience and addition to your salary this role is eligible for a discretionary annual incentive award tied to business performance plus a wide range of competitive benefits. If youre selected to move forward our Talent Acquisition team will walk you through all the details of our total rewards program so you know exactly whats To: Manager Group Dental ClaimsDepartment: GroupTerm: Permanent Full-Time