French Customer Experience & Tech Support Advisor (Flexible Hours)
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Job Summary
What Youll Do
As a Customer Experience & Technical Support Advisor youll help French-speaking customers get the most from their devices and smart technology.
Your day-to-day will include:
- Providing support via phone and email in French and English.
- Assisting customers with product setup and troubleshooting.
- Resolving connectivity and basic technical issues.
- Delivering an outstanding customer experience on every interaction.
Qualifications :
What Were Looking For
- French proficiency at B2 level.
- English proficiency at B2 High (B2H) / C1 level.
- Excellent communication and customer service skills.
- Interest in technology and consumer electronics.
- Basic knowledge of Wi-Fi mobile devices or connectivity is an advantage.
- Positive attitude and willingness to learn.
- Availability to work from our office in Sofia.
- Schedule: Monday to Sunday between 10:00 and 19:00.
Additional Information :
Why Join Us
- Choose the schedule that suits you: 6 or 8-hour shifts.
- Permanent employment contract.
- Competitive salary.
- Fully paid training.
- 21 days of paid annual leave.
- Additional health and life insurance.
- Meal vouchers.
- Company-paid lunch in the office three days per week.
- Employer-sponsored professional certifications to boost your skills and career.
- Clear career progression and internal promotion opportunities.
- Modern office supportive colleagues and an international work environment.
Ready to join us Apply today and discover where your career can take you!
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
