Consultant Associate Tier 1 Technical Support Consultant
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Job Summary
What Youll Do
As a Customer Experience & Technical Support Advisor youll help German-speaking customers get the most from their devices and smart technology.
Your day-to-day will include:
Providing support via phone and email in German and English.
Assisting customers with product setup and troubleshooting.
Resolving connectivity and basic technical issues.
Delivering an outstanding customer experience on every interaction.
Qualifications :
What Were Looking For
German proficiency at B2/ B2H level.
English proficiency at C1 level.
Excellent communication and customer service skills.
Interest in technology and consumer electronics.
Basic knowledge of Wi-Fi mobile devices or connectivity is an advantage.
Positive attitude and willingness to to work from our office in Sofia.
Schedule: Monday to Sunday between 10:00 and 19:00.
Additional Information :
Why Join Us
Choose the schedule that suits you: 6 or 8-hour shifts.
Permanent employment contract.
Competitive salary.
Fully paid training.
21 days of paid annual leave.
Additional health and life insurance.
Meal vouchers.
Company-paid lunch in the office three days per week.
Employer-sponsored professional certifications to boost your skills and career.
Clear career progression and internal promotion opportunities.
Modern office supportive colleagues and an international work environment.
Ready to join us Apply today and discover where your career can take you!
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
