Associate Manager HR Shared Services
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Job Summary
Sutherland is seeking a detail-oriented and reliable person to join us as an Associate Manager - HR Shared Services. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!
Duties and Responsibilities:
- Respond to complex employee and manager queries related to the employee lifecycle and post-separation
- Lead and support HR operational activities ensuring accurate and timely service delivery
- Collaborate with HR teams (HRBPs HRIS Compensation Benefits Payroll) to resolve requests and escalations
- Monitor team performance workflows and service levels driving continuous improvement
- Coach and support team members sharing knowledge and best practices
- Analyze reports and identify opportunities to improve HR processes
- Support HR projects and perform additional tasks as required
- Maintain employee records confidentiality and compliance with company policies and NDA
Qualifications :
Respond to complex employee and manager queries related to the employee lifecycle and post-separation
- Lead and support HR operational activities ensuring accurate and timely service delivery
- Collaborate with HR teams (HRBPs HRIS Compensation Benefits Payroll) to resolve requests and escalations
- Monitor team performance workflows and service levels driving continuous improvement
- Coach and support team members sharing knowledge and best practices
- Analyze reports and identify opportunities to improve HR processes
- Support HR projects and perform additional tasks as required
- Maintain employee records confidentiality and compliance with company policies and NDA
Additional Information :
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and various discounts
- Competitive salary and clear career progression
- World-class on-the-job training
- Work in a cozy office
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
