Responsible Wagering Analyst

About the role 

We are looking for an experienced Responsible Wagering Analyst to join our growing team on a Permanent Full Time Basis. 

As the Responsible Wagering Analyst you will be responsible for assessing customer wagering activity identifying indicators of gambling-related harm and supporting timely interventions in line with responsible wagering frameworks policies and regulatory obligations. The role conducts customer reviews check-in calls and written assessments maintains accurate case records and supports consistent customer protection outcomes. 

Other responsibilities include: 

• Engaging with customers experiencing or at risk of experiencing gambling-related harm.
• Analysing customer data to support responsible wagering interventions and recommendations.
• Preparing evidence-based assessments and customer protection recommendations.
• Escalating complex or high-risk matters where required.
• Supporting regulatory reporting audits and reviews.
• Identifying emerging harm trends and contribute to continuous improvement initiatives. 

Qualifications :

About you 

To be successful in this role youll demonstrate: 

• Experience assessing customer risk and identifying indicators of gambling-related harm or vulnerability.
• Strong analytical skills with the ability to interpret behavioral transactional and customer interaction data. 
• Excellent written communication skills including the preparation of assessments case notes and recommendations. 
• Confidence managing sensitive customer conversations with empathy professionalism and discretion. 

Additional Information :

What are you waiting for

Apply now with your CV and cover letter telling us why youre the perfect fit for this opportunity.

For more information visit us at Careers at RWWA  or contact us at

As part of the recruitment process you will be required to complete Pre-Employment screening which will include two reference checks police clearance and Australian Working Rights check.

Please note this role is only open to applicants that hold Australian Working Rights and we do not offer Work Sponsorship Visas.

Additional benefits

• Personal learning and development budget
• 17.5% loading on Annual Leave
• Health and wellness initiatives to support you inside and out
• Access to discounts at a wide range of retailers
• Reward and Recognition Program 

At Racing and Wagering WA we recognise that we are strengthened by diversity of gender thought experience and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.

We are an Equal Opportunity Employer and encourage women people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.   

Applications will close on 2nd October 2026

Remote Work :

No

Employment Type :

Full-time