Program Officer Mackay (Shadowing)

selectability is offering an exciting opportunity for a motivated individual to gain insight into the Program Officer role at the Mental Health Hub Mackay from 25 May 2026 to 12 June 2026 by working alongside the current Program Officer.

In this opportunity you will observe and learn from the delivery of mental health programs with a focus on group interventions while gaining exposure to day-to-day program operations. This is an excellent chance to build understanding develop skills and experience mental health service delivery in a supportive environment.

Key responsibilities include but are not limited to:

• Program Support: assisting in the planning implementation and evaluation of mental health programs and activities in line with funding requirements
• Recipient Assistance: providing support and guidance to recipients helping them access necessary services and resources
• Community Engagement: building and maintaining relationships with community organisations healthcare providers and other stakeholders
• Administrative Tasks: completing all necessary administrative duties to ensure smooth program operations

To be considered for this rewarding role you will have:

• A passion for mental health across regional Queensland
• Strong written and verbal communication skills
• Experience in program planning and running of group activities
• Experience in data collection auditing and administrative actions (highly desirable)
• Ability to work in a fast-paced environment
• Ability to work as part of the cohesive team and autonomously with minimal supervision
• Auditing and reporting on program processes
• Update and maintain databases and other applications as required
• Provide inreach and outreach to link recipients with services and supports they require
• Support recipients with NDIS access and request to referral pathways
• Research best practice to implement evidence-based tools and documented processes to undertake assessments

• Cert IV in Mental Health or relevant field and/ or experience working with people living with a mental illness (highly desirable)
• A Child Safety & Personal History Screening check
• A Positive Notice Working with Children (blue card) (or the ability to obtain)
• Current nationally recognised First Aid & CPR certificate
• NDIS Worker Screening Clearance (or the ability to obtain)
• NDIS Worker Orientation Module Quality Safety & You completion certificate
• A current minimum P1 C class Queensland drivers licence
• Roadworthy vehicle with comprehensive insurance
• Travel to selectability sites may be required

The Program Officer position is based in Mackay.

We offer a range of benefits including:

• Hourly rate of $38.65 - $48.31 super
• Up to $15900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements
• Career pathways and opportunities for development
• Employee Assistance Program offering confidential counselling support for employees

If this sounds like you please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information please contact selectabilitys HR Business Partner Kai Sanim onor by email

selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected respected and heard. The successful applicant will be responsible for quality service delivery to young people recipients older persons families and the community within selectability.

We value lived experience cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more please visit our website.