Complex Care Youth Support Worker

Make a Lasting Impact with Impact Care Solutions

Impact Care Solutions provides therapeutic child-safe and disability-informed support to children and young people with complex needs including young people in Out-of-Home Care and residential support settings.

We are seeking Full-Time Part-Time and Casual Complex Care Youth & Disability Support Worker to support children and young people who require skilled consistent care including high levels of personal care disability support behaviour support and trauma-informed practice.

This role is suited to workers who are confident in supporting children and young people with complex disability trauma histories communication needs emotional dysregulation mental health risks and behaviours of concern.

• Meaningful work with children and young people who need steady skilled support
• Training and development in trauma-informed care disability support behaviour support and crisis response
• Supportive leadership with clear expectations and accessible guidance
• Flexible rostering across 24/7 residential support programs
• SCHADS Level 3 pay reflecting the complexity and responsibility of the role
• Salary packaging available for permanent roles
• Casual loading available for casual roles

You will provide trauma-informed person-centred support to children and young people with complex disability and care needs.

The role includes:

• Supporting daily routines personal care hygiene showering toileting continence care meals mobility and medication support in line with care plans
• Building safe consistent and trusting relationships with children and young people
• Supporting communication sensory needs emotional regulation school routines family contact appointments community access and life skills
• Following care plans behaviour support plans risk assessments and individual support strategies
• Responding calmly and safely to behaviours of concern including aggression spitting property damage unsafe behaviours self-harm risk suicidal ideation and emotional distress
• Working as part of a therapeutic care team and completing clear shift notes incident reports and other required documentation
• Participating in rotating shifts including day shifts afternoon supports awake shifts weekends and sleepovers

• Experience supporting children or young people with disability trauma complex behaviours high personal care needs or residential care needs
• Confidence providing personal care including showering toileting continence support and hygiene routines
• Experience responding safely to behaviours of concern emotional dysregulation self-harm risk suicidal ideation or trauma-related distress
• Strong understanding of trauma-informed strengths-based and neuro-affirming practice
• Respectful culturally safe practice with children and young people from diverse backgrounds
• Good communication documentation and teamwork skills
• Reliability and willingness to work in residential programs where consistency is critical
• At least 2 years experience in disability support OOHC complex residential care youth work or a related support role is preferred

• Certificate IV in Disability Community Services Youth Work Child Youth and Family Intervention or a related field is preferred.
• Relevant experience supporting children or young people with complex disability and personal care needs will also be considered.

• Current NSW Working With Children Check
• NDIS Worker Screening Clearance or willingness to obtain
• Unrestricted Australian Driver Licence
• Willingness to complete police and probity checks

Impact Care Solutions is committed to child-safe culturally safe and disability-inclusive practice. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples people with disability and people from diverse cultural backgrounds.

Applications are assessed as they are received. If shortlisted our recruitment team will contact you directly.

For questions email:

This role is open to Working Holiday Maker visa holders subclass 417/462 for casual positions only.

Positions at Impact Care Solutions may involve disability and therapeutic support services that are relevant to current Department of Home Affairs arrangements for the disability care sector.

Any exemption from the 6-month employment limitation depends on the visa holders individual circumstances visa conditions role duties and current Department of Home Affairs requirements. Ongoing employment for Working Holiday Maker visa holders is subject to Department of Home Affairs requirements and operational needs.