WNS Global Services

Key Responsibilities: Quality Assurance Managemento Develop and implement a comprehensive quality assurance program for aligned Process / LOBs serviceso Establish communicate and monitor quality standards performance metrics and key performance indicators KPIso Conduct regular quality

Key Responsibilities: Quality Assurance Managemento Develop and implement a comprehensive quality assurance program for aligned Process / LOBs serviceso Establish communicate and monitor quality standards performance metrics and key performance indicators KPIso Conduct regular quality

Own and manage end-to-end CRM projects from scoping to deployment Ensure data accuracy and integrity across CRM platforms maintaining the golden client record Lead Lead management and client survey initiatives to uncover business gaps and drive strategic improvements Collaborate with

Own and manage end-to-end CRM projects from scoping to deployment Ensure data accuracy and integrity across CRM platforms maintaining the golden client record Lead Lead management and client survey initiatives to uncover business gaps and drive strategic improvements Collaborate with

Operations lead responsible for a diverse finance and accounting environment (including accounts receivable cash and banking business travel management management accounting and official mobile services) as per detail below:1. Oversee an indirect team of approximately 50 full-time emp

Operations lead responsible for a diverse finance and accounting environment (including accounts receivable cash and banking business travel management management accounting and official mobile services) as per detail below:1. Oversee an indirect team of approximately 50 full-time emp

The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & strive to deliver excellent customer experience. You are accountable for designing implementing & tracking a portfolio of improvement proje

The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & strive to deliver excellent customer experience. You are accountable for designing implementing & tracking a portfolio of improvement proje

Overview Looking for an Assistant Manager OneStream Reporting who can manage and support financial consolidation reporting and data management within the OneStream platform. This role is suited for a professional with hands-on system experience capable of handling reporting operation

Overview Looking for an Assistant Manager OneStream Reporting who can manage and support financial consolidation reporting and data management within the OneStream platform. This role is suited for a professional with hands-on system experience capable of handling reporting operation

Job DescriptionGroup / Deputy Manager AI Engineering Conversational AI & Data Products (612 Years)OverviewFunction OverviewThe AI Engineering function is focused on building next-generation conversational AI platforms that enable natural language interaction with enterprise data pro

Job DescriptionGroup / Deputy Manager AI Engineering Conversational AI & Data Products (612 Years)OverviewFunction OverviewThe AI Engineering function is focused on building next-generation conversational AI platforms that enable natural language interaction with enterprise data pro

Overview Looking for an Assistant Manager Reporting & Analytics who can independently manage reporting deliverables while also supporting process improvements and stakeholder requirements. This role is suited for a mid-level professional with hands-on expertise in data handling repor

Overview Looking for an Assistant Manager Reporting & Analytics who can independently manage reporting deliverables while also supporting process improvements and stakeholder requirements. This role is suited for a mid-level professional with hands-on expertise in data handling repor

Job Title: Senior Sourcing Associate (Marketing) Procurement ServicesLocation: RemoteEmployment Type: Full-time Industry: ProcurementExperience Level: Senior-Level About the RoleWe are seeking a Senior Sourcing Associate to join our team and be a member of the client sourcing services

Job Title: Senior Sourcing Associate (Marketing) Procurement ServicesLocation: RemoteEmployment Type: Full-time Industry: ProcurementExperience Level: Senior-Level About the RoleWe are seeking a Senior Sourcing Associate to join our team and be a member of the client sourcing services

Key Responsibilities1. Forecasting & Demand PlanningLead volume forecasting for inbound outbound back-office and digital channels (chat/email/social)Incorporate client inputs seasonality promotions and market trends into forecastsOwn forecast accuracy at program and portfolio levelDri

Key Responsibilities1. Forecasting & Demand PlanningLead volume forecasting for inbound outbound back-office and digital channels (chat/email/social)Incorporate client inputs seasonality promotions and market trends into forecastsOwn forecast accuracy at program and portfolio levelDri

Key Responsibilities1. Schedule Planning & DesignCreate weekly and monthly schedules for assigned accounts across:Voice (inbound/outbound)Non-voice (chat email back-office)Align schedules with client SLAs forecast inputs and contractual commitmentsEnsure optimal coverage for 24/7 glob

Key Responsibilities1. Schedule Planning & DesignCreate weekly and monthly schedules for assigned accounts across:Voice (inbound/outbound)Non-voice (chat email back-office)Align schedules with client SLAs forecast inputs and contractual commitmentsEnsure optimal coverage for 24/7 glob

Responsibilities:Identifying and assessing future and current training needsDrawing an overall or individualized training and development planDeploying a wide variety of training methods.Responsible for Training delivery for new hires refreshers and any ad hoc training requestsMonitor

Responsibilities:Identifying and assessing future and current training needsDrawing an overall or individualized training and development planDeploying a wide variety of training methods.Responsible for Training delivery for new hires refreshers and any ad hoc training requestsMonitor

Complete Daily Quality checks as per the process requirement Provides on time Feedback to the agents for the errors identified Conduct Customer comeback analysis for all the errors received from the clients To meet the monthly sampling numbers as per the defined target Complete the f

Complete Daily Quality checks as per the process requirement Provides on time Feedback to the agents for the errors identified Conduct Customer comeback analysis for all the errors received from the clients To meet the monthly sampling numbers as per the defined target Complete the f

Responsible for the property accounting duties including tenant recovery calculation NOI analysis recovery analysis and account reconciliation. Providing analysis for tenant recovery schedules. Prepare process final year end-billings to tenants. Preparation of annual property level b

Responsible for the property accounting duties including tenant recovery calculation NOI analysis recovery analysis and account reconciliation. Providing analysis for tenant recovery schedules. Prepare process final year end-billings to tenants. Preparation of annual property level b

We are seeking an experienced Manager to support global operations as an offshore delivery hub across key functional areas including Client Onboarding & Maintenance Trade & Investment Operations Post-Trade Operations Payments & Banking Operations and Regulatory Risk & role requires s

We are seeking an experienced Manager to support global operations as an offshore delivery hub across key functional areas including Client Onboarding & Maintenance Trade & Investment Operations Post-Trade Operations Payments & Banking Operations and Regulatory Risk & role requires s

Candidate should have in-depth knowldge of Successfactor Employee Central payroll with hands on experience of 10 years. ECP certification is should be individual contributor and should have knowledge of writing PCR/Functions trouble shooting of day to day issues and domain knowledge

Candidate should have in-depth knowldge of Successfactor Employee Central payroll with hands on experience of 10 years. ECP certification is should be individual contributor and should have knowledge of writing PCR/Functions trouble shooting of day to day issues and domain knowledge

Qualifications : Role Overview:The Associate Director of AI Research is a strategic leadership role responsible for defining and driving the enterprise innovation roadmap for artificial intelligence. With 915 years of experience in applied AI and machine learning this role focuses on

Qualifications : Role Overview:The Associate Director of AI Research is a strategic leadership role responsible for defining and driving the enterprise innovation roadmap for artificial intelligence. With 915 years of experience in applied AI and machine learning this role focuses on

Candidate should have experience into AML KYC Transaction Monitoring CDD & EDD Fraud Disputes Insurance Underwriting Secondary Research Financial Research  PPT Banking Knowledge Mortgage Loan Processing Trade Finance Payments Editorial Services Market Research. Perform all duties wit

Candidate should have experience into AML KYC Transaction Monitoring CDD & EDD Fraud Disputes Insurance Underwriting Secondary Research Financial Research  PPT Banking Knowledge Mortgage Loan Processing Trade Finance Payments Editorial Services Market Research. Perform all duties wit

Job Location- Pune (Viman Nagar)Shift- UK Shift (WFO only)Job PurposeProvide analytical and operational support to the onshore OPCE finance teamSupport forecasting budgeting month-end close and personnel reportingPrepare standardized financial files headcount analysis reporting packs

Job Location- Pune (Viman Nagar)Shift- UK Shift (WFO only)Job PurposeProvide analytical and operational support to the onshore OPCE finance teamSupport forecasting budgeting month-end close and personnel reportingPrepare standardized financial files headcount analysis reporting packs

Job Description:Accountable for New Hire training Nesting and Performance during aday period.Responsible for BAU regular day-to-day work.Take directions from the training Manager and execute deliverables.Design process training plans with input from clients.Assess the effectiveness of

Job Description:Accountable for New Hire training Nesting and Performance during aday period.Responsible for BAU regular day-to-day work.Take directions from the training Manager and execute deliverables.Design process training plans with input from clients.Assess the effectiveness of

Role PurposeWNS is seeking a visionary Digital Transformation leader who is passionate about driving business transformation through next-generation technologies. This role will lead end-to-end digital transformation initiatives build scalable digital capabilities and advance applied

Role PurposeWNS is seeking a visionary Digital Transformation leader who is passionate about driving business transformation through next-generation technologies. This role will lead end-to-end digital transformation initiatives build scalable digital capabilities and advance applied