وظائف Contact Center في الولايات المتحدة

You will be a key contributor within Adobes Real Time Collaboration team. You will help build and scale the future of enterprise voice and communications for a globally distributed workforce.This role goes beyond traditional telecom operationsfocusing on cloudbased platforms automation resiliency an...

Date:May 26 2026Job Location:First Farmers and Merchants Bank 2306 21st Avenue South Nashville TN 37212 Education Level:(1) A two-year college degree or (2) completion of a specialized certification or licensing or (3) completion of specialized training courses conducted by vendors or (4) job-specif...

Date:May 26 2026Job Location:First Farmers and Merchants Bank 2306 21st Avenue South Nashville TN 37212 Education Level:(1) A two-year college degree or (2) completion of a specialized certification or licensing or (3) completion of specialized training courses conducted by vendors or (4) job-specif...

Job title: : Sr Data Analyst CX/Design Strategy Location: Remote Duration: 6Months Job Description Bachelor s degree in Analytics Data Technology Business or related field 4 7 years of experience in: CX analytics Product analytics Journey analytics Customer insights Strong hands-on experie...

Job Description:Industry: Aerospace / Aviation / DefenseJob Category: Information Technology - Other ITJob Title: Director Network & Unified Communications Job Code: 36452Job Location: (On Site) Melbourne FLJob Schedule: 9/80: Employees work 9 out of every 14 days totaling 80 hours worked an...

THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely scientifically balanced evidence based non-promotional information in response to unsolicited requests from healthcare...

We are looking for a Senior Java Developer to join our voice/contact center engineering team and help develop support and continuously improve cloud-based IVR applications. The Developer will work with project teams third-party suppliers internal IT teams and business partners to develop support and...

TheVP of Customer Experiencein Diagnostics & Genomics is the strategic architect of the entire post-sales customer lifecycle. The purpose of this role is to bridge the gap between high-science product delivery and superior service excellence. You will ensure that diagnostic labs health systems and l...

The Manager/Senior Manager Customer Excellence supports the Customer Excellence function in driving continuous improvement across the OneHUB customer journey for patients HCPs and other customers. Executes customer journey mapping identifies improvement opportunities and implements solutions that en...

Discover Vanderbilt University Medical Center: Located in Nashville Tennessee and operating at a global crossroads of teaching discovery and patient care VUMC is a community ofindividuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be...

Discover Vanderbilt University Medical Center: Located in Nashville Tennessee and operating at a global crossroads of teaching discovery and patient care VUMC is a community ofindividuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be...

We are looking to hire a Workforce Management Real-Time Analyst to join our fast-paced and growing Customer Experience Team! The Workforce Management Real-Time Analyst is responsible for monitoring contact center performance in real time managing intraday staffing supporting schedule adherence and...

About TechSeeTechSee is the global leader in AI-powered visual assistance fundamentally changing how humans and machines interact to solve complex real-world problems. Our Visual AI platformtrusted by dozens of Fortune 500 enterprises including Vodafone Orange and Hitachicombines computer vision aug...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies focusing on integrating the LLM (playbook) feature in Dialogflow CX in addition to standard Dia...

Position Summary...What youll do...Role summary: Operational Readiness & Process ensures the Member Support organization is prepared to successfully execute new initiatives operational changes and evolving member experiences. This role proactively identifies impacts to frontline operations drives r...

Position Summary...The Senior Manager Support Platforms is to lead planning and implementation of all digital tools and platforms as a voice of the business in a 4 in the box approach. This role requires strategic oversight of workflow management cross-functional collaboration and performance enhanc...

Position Summary...The Senior Manager Business Performance & Analytics leads operational excellence and strategic initiatives to enhance Member service delivery. This role requires strong leadership in managing cross-functional teams driving performance improvements and overseeing budget and resourc...

Position Summary...The Senior Manager Member Support leads Digital and Channel Transformation through strategic initiatives and executing implementation to enhance member experience. This role requires strong leadership in managing cross-functional teams driving change management and applying data-d...