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Sr Data Analyst, CXDesign Strategy

Job Location:

New York City, NY - USA

Monthly Salary: Not provided by the employer

Posted: 27 May 2026 (30+ days ago)

Application Deadline: 24 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job title: : Sr Data Analyst CX/Design Strategy

Location: Remote

Duration: 6Months

Job Description

Bachelor s degree in Analytics Data Technology Business or related field
4 7 years of experience in:
CX analytics
Product analytics
Journey analytics
Customer insights
Strong hands-on experience with Qualtrics
Experience implementing and managing:
Transactional surveys
Digital intercepts
Session replay / behavioral analytics
Strong experience analyzing:
NPS / CSAT / Voice of Customer data
Contact center metrics (repeat contact call drivers AHT)
Digital funnel and journey analytics
Advanced experience with modern analytics and reporting tools such as and their onboard AI tools:
Power BI
Databricks
SQL