RayaCX

Job Description: We are currently seeking a highly skilled and experienced Quality Supervisor to join our team at RayaCX in 6th of October City Egypt. As a Quality Supervisor you will be responsible for ensuring the quality and accuracy of all customer interactions and processes withi

Job Description: We are currently seeking a highly skilled and experienced Quality Supervisor to join our team at RayaCX in 6th of October City Egypt. As a Quality Supervisor you will be responsible for ensuring the quality and accuracy of all customer interactions and processes withi

Job Responsibilities Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for on-job training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manages diffic

Job Responsibilities Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for on-job training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manages diffic

What will you do Own end-to-end administration of Odoo ERP and CRM platforms ensuring system availability performance and data integrity. Manage system configurations modules upgrades patches and enhancements in alignment with business and IT standards. Ensure ERP and CRM platforms

What will you do Own end-to-end administration of Odoo ERP and CRM platforms ensuring system availability performance and data integrity. Manage system configurations modules upgrades patches and enhancements in alignment with business and IT standards. Ensure ERP and CRM platforms

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Ser

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Ser

Position: FP&A Senior Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our team is dedicated to delivering exceptional service and driving growth for our c

Position: FP&A Senior Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our team is dedicated to delivering exceptional service and driving growth for our c

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Position: Senior Recruiter Company: RayaCX Location: Hurghada Egypt Contract Details: Full-time RayaCX is a leading customer experience management company providing innovative solutions to clients around the world. We are currently seeking a highly skilled and experienced Senior Recru

Position: Senior Recruiter Company: RayaCX Location: Hurghada Egypt Contract Details: Full-time RayaCX is a leading customer experience management company providing innovative solutions to clients around the world. We are currently seeking a highly skilled and experienced Senior Recru

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul