أدخل المسمى الوظيفي أو الكلمة الرئيسية
Application Analyst
موقع الوظيفة:
الراتب شهرياً:
لم يتم تقديمه من قبل صاحب العمل
الراتب شهرياً:
الخبرة المطلوبة:
1-2سنوات
الخبرة المطلوبة:
تم النشر:
16 اغسطس 2026 (نُشرت قبل 13 ساعة)
تم النشر:
آخر موعد للتقديم:
14 نوفمبر 2026
آخر موعد للتقديم:
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
عدد الوظائف الشاغرة:
ملخص الوظيفة
* Ensure availability and performance of mobile sales applications (MIRA Shelvs Tracking etc.) based on IT service levels.
* Provide Level 1 & Level 2 support for mobile sales applications when required.
* Analyze incidents identify root causes and recommend effective solutions.
* Document processes and maintain accurate service desk records.
* Implement required system changes and support continuous improvements.
* Ensure full compliance with IT policies procedures and quality standards.
* Test and deliver application updates and prepare RCA (Root Cause Analysis) reports.
* Investigate and resolve technical issues related to mobile application systems and services.
* Collaborate closely with the Mobile Sales Applications Manager internal IT teams and external vendors.
* Conduct weekly reviews with senior managers or business users for tickets and change requests.
* Prepare weekly reports on incidents and change requests.
* Support systems related to data centers cloud hosting and network operations when required.
* Maintain quarterly inventory of data center equipment IT store assets and network devices.
* Perform any additional IT-related tasks assigned by management.
Requirements
* Bachelors degree in Engineering or Computer Science.
* Minimum 1 year of experience with mobile sales applications (MIRA Shelvs Sales Buzz or similar).
* ITIL certification (preferred).
* Strong results orientation and customer focus.
* Ability to work effectively under pressure.
* Excellent communication skills in Arabic and English (written & verbal).
* Proficiency in Microsoft Office 365 and system integration tools.
* High accuracy discipline and attention to detail.
* Strong reporting and documentation skills.
* Excellent problem-solving abilities.
المجال
خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات
المهارات المطلوبة
- Databases
- IT Experience
- Iis
- SQL
- .NET
- Microsoft SQL Server
- فيزيو
- Epic
- Systems Analysis
- Oracle
- Cerner
- دعم التطبيقات
