وظائف مركز الاتصالات في مصر

What will you doProvide frequent CSAT-related analysis including CSAT drivers and end-user feedback and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags.Analyze and provide recommended improvement actions for operational KPIs and...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

As a Business Development Executive youll be the driving force behind our sales efforts responsible for identifying new prospects nurturing relationships and closing deals. From conducting market research to delivering captivating presentations youll play a pivotal role in expanding our client base...

This is a remote position.About Amanleek: Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation...

QuickfirmX is hiring now Inbound Customer Service Agents for Naos Solutions English-speaking night shift (C1 required).Youll handle inbound calls and emails ensuring a smooth and professional support experience for international clients.Job RoleHandle inbound customer interactions (email & voice...

Boost Your Career as a Business Development Executive with Our Growing Team! Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a world...

In this role you will be responsible for mentoring a high-performing team managing key client relationships and collaborating closely with senior leadership to tailor recruitment strategies to diverse business needs. You will play a critical role in overseeing the full talent acquisition lifecycle o...

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall customer experienc...

Position Overview The candidate will be responsible for the flawless execution of the project. The Program Manager will manage day to day activities provide project guidance support monitor the project progress and ensure the completion of the milestones as per the defined timelines. The Program Man...

Boost Your Career as a Business Development Executive with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a worldw...

Why join usTo continuously provide high quality processing service related to GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable)....

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

We are looking for a Call center- Real Estate (Remote) to join our team. This role focuses primarily on managing property listings building strong and sustainable relationships with property owners and expanding our company property portfolio. The ideal candidate must possess a strong understanding...

Manage communications: Answer large volumes of inbound inquiries via phone chat and email.Resolve complaints: Address customer grievances patiently and provide appropriate solutions within given deadlines.Maintain documentation: Update customer profiles and log details of every interaction in the CR...

ROLE SUMMARYInspire and lead team leaders by example (role model) toward achieving self teams and organizations main goals; efficiency effectiveness and revenues through applying vigorous coaching practice and continuous improvement through process optimization. Ability to set and meet targets  Abil...

We are looking for a Coordinator Sales to join our team and be part of our growth. If youre an operational and sales-driven person who is hungry for a new adventure a multinational workplace is waiting for you.Whats on the menu (Duties & Responsibilities)Coordinate and collaborate with other departm...

PURPOSE OF THE JOBResponsible for supervising teams performance ensuring that clients metrics are met and the morale of the team is charged to drive the team towards success.KEY RESPONSIBILITIESTo manage the performance of the team develop and coach team members when they are carrying out their norm...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Whats On Your PlateCoordinate and collaborate with other departments for salesrelated matters (Marketing Operations and Finance department)Act as a first point of contact and respond quickly to partner vendor queries or complaints calls and emails if the Sales Representatives are not available and d...

Hiring on behalf of Konecta one of our trusted global partners An exciting opportunity to join a global leader and build your career with a high-performing team!About the RoleWe are looking for an experienced Team Leader to manage and motivate our Chat Account (B2C) team in the 5th Settlement. Y...