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Require an Assistant General Manager in Harare,Zimbabwe

TestHiring

Job Location:

Harare - Zimbabwe

Monthly Salary: Not provided by the employer

Experience Required: 5-10years

Posted: 22 August 2026 (7 hours ago)

Application Deadline: 19 November 2026

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Oversee day-to-day operations across all departments including golf operations clubhouse food & beverage grounds/course maintenance and member services to ensure efficiency quality and compliance.

Support the General Manager in strategic planning organisational performance and operational execution deputising in the GMs absence.

Lead supervise and develop departmental teams (including golf course hospitality pro shop and support staff) to achieve operational and service targets.

Implement and monitor operational policies SOPs and performance standards consistent with premier club and golfing industry benchmarks.

Drive continuous improvement initiatives to enhance productivity member satisfaction and service delivery.

Coordinate cross-functional activities across golf hospitality and events to ensure seamless workflow and an exceptional member and guest experience.

Manage operational budgets resource allocation and cost-control measures across departments.

Ensure adherence to regulatory health & safety and club governance requirements.

Prepare operational reports dashboards and performance updates for the General Manager House Committee and Executive Leadership.

Support organisational projects change management and business transformation initiatives including course/facility improvement programmes.

Engage confidently with members committees and stakeholders to uphold the Clubs standards and traditions.

Requirements

A Bachelors Degree in Hospitality Management Business Administration Sports/Golf Club Management Operations Management or a related field.

Minimum 710 years experience in Operations / Hospitality Management ideally within a private members club golf club hotel or premium leisure environment with at least 3 years in a managerial role.

Strong interpersonal skills with the ability to engage confidently and professionally with a discerning and diverse membership base.

Solid understanding of budgeting reporting compliance and performance management.

Familiarity with club governance structures (committees member relations) is an advantage.

Excellent communication analytical and problem-solving abilities.

Required Skills:

Bachelors degree in Business Administration Economics Statistics Finance or a related field. 25 years of relevant work experience in data analysis business analytics or a similar role. Proficiency in Microsoft Excel (advanced functions pivot tables VLOOKUP macros). Experience with data visualization tools such as Power BI Tableau or Google Data Studio. Strong understanding of statistical concepts and data interpretation. Excellent analytical problem-solving and critical thinking skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills with the ability to translate complex data into clear actionable insights. Familiarity with SQL for data querying and extraction is a plus. Willingness to learn and adapt to new tools processes and business challenges.

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