Zendesk

Job DescriptionWe are seeking a highly strategic and forward-thinking Principal Product Manager for CRM & Sales Systems to drive the vision strategy and roadmap for our foundational sales technology this role you will be the ultimate owner of the What and the Why ensuring our CRM eco

Job DescriptionWe are seeking a highly strategic and forward-thinking Principal Product Manager for CRM & Sales Systems to drive the vision strategy and roadmap for our foundational sales technology this role you will be the ultimate owner of the What and the Why ensuring our CRM eco

Job DescriptionWe are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year cross-platform roadmap your focus will be on the here and nowturning complex business requirements into elegant

Job DescriptionWe are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year cross-platform roadmap your focus will be on the here and nowturning complex business requirements into elegant

Job DescriptionThe Senior Manager Finance & Strategy (F&S) Transformation will lead the next phase of Finance & Strategy transformation with a focus on building scalable AI-enabled planning forecasting reporting and process automation capabilities across the F&S organization.This role

Job DescriptionThe Senior Manager Finance & Strategy (F&S) Transformation will lead the next phase of Finance & Strategy transformation with a focus on building scalable AI-enabled planning forecasting reporting and process automation capabilities across the F&S organization.This role

Job DescriptionPARTNER SALES EXECUTIVEAs a Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in EMEA. You will build operationalize and own the plan for partner-led business in your sales territory. Responsibili

Job DescriptionPARTNER SALES EXECUTIVEAs a Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in EMEA. You will build operationalize and own the plan for partner-led business in your sales territory. Responsibili

Job DescriptionJob SummaryZendesks people have one goal in mind: to make Customer Experience better. Our products help more than 145000 global brands (AirBnb Uber JetBrains Slack among others) make their billions of customers happy every day.Our team is dedicated to providing a robust

Job DescriptionJob SummaryZendesks people have one goal in mind: to make Customer Experience better. Our products help more than 145000 global brands (AirBnb Uber JetBrains Slack among others) make their billions of customers happy every day.Our team is dedicated to providing a robust

Job DescriptionAt Zendesk we strongly believe that to build a great company you need great people. We enjoy working with smart focused colleagues who care about both the work they do and the impact it has. We value collaboration ownership and delivering results in a pragmatic way. We

Job DescriptionAt Zendesk we strongly believe that to build a great company you need great people. We enjoy working with smart focused colleagues who care about both the work they do and the impact it has. We value collaboration ownership and delivering results in a pragmatic way. We

Job DescriptionZendesk is at the forefront of enabling businesses to configure control and personalize next-generation AI agents. As Senior Product Manager for Agent Config & Personalization youll take ownership of developing and delivering features that allow customers to precisely m

Job DescriptionZendesk is at the forefront of enabling businesses to configure control and personalize next-generation AI agents. As Senior Product Manager for Agent Config & Personalization youll take ownership of developing and delivering features that allow customers to precisely m

Job DescriptionAbout usWe are looking for a Senior Data Analyst to support the Foundation Insights team. You will work cross-functionally to help drive analytics enablement and data-driven decision-making for our global engineering and product teams. Foundation Insights at Zendesk own

Job DescriptionAbout usWe are looking for a Senior Data Analyst to support the Foundation Insights team. You will work cross-functionally to help drive analytics enablement and data-driven decision-making for our global engineering and product teams. Foundation Insights at Zendesk own

Job DescriptionAt Zendesk were on a mission to build the most advanced AI agents in CX and the AI Agent Testing team within the AI Agents organization plays a critical role in ensuring those agents are reliable robust and ready to deliver real customer value. Our focus is on synthetic

Job DescriptionAt Zendesk were on a mission to build the most advanced AI agents in CX and the AI Agent Testing team within the AI Agents organization plays a critical role in ensuring those agents are reliable robust and ready to deliver real customer value. Our focus is on synthetic

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Job DescriptionZendesk is looking for a Director of GTM M&A Strategy and Integration to lead go-to-market strategy and execution for acquired businesses new product motions and complex cross-functional GTM transformations.This role sits at the intersection of Sales Strategy Corporate

Job DescriptionZendesk is looking for a Director of GTM M&A Strategy and Integration to lead go-to-market strategy and execution for acquired businesses new product motions and complex cross-functional GTM transformations.This role sits at the intersection of Sales Strategy Corporate

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80%

Job DescriptionStaff Software Engineer - PlatformsLocation: Manila PhilippinesAbout the RoleThe Staff Software Engineer - Platforms role represents the intersection of modern software engineering and Site Reliability Engineering (SRE) practices. As a critical member of our Platforms t

Job DescriptionStaff Software Engineer - PlatformsLocation: Manila PhilippinesAbout the RoleThe Staff Software Engineer - Platforms role represents the intersection of modern software engineering and Site Reliability Engineering (SRE) practices. As a critical member of our Platforms t

Job DescriptionThe Lead Business Process Analyst is responsible for leading ongoing change & transformation efforts focused on operational excellence and core business processes. This role acts as a key contributor to championing the customer experience by analyzing identifying and im

Job DescriptionThe Lead Business Process Analyst is responsible for leading ongoing change & transformation efforts focused on operational excellence and core business processes. This role acts as a key contributor to championing the customer experience by analyzing identifying and im

Job DescriptionAbout the RoleWe are looking for a versatile BI Developer with strong technical expertise across multiple domains comfortable working within Agile methodologies. This role requires a professional adept at blending software engineering dashboard development and cutting-e

Job DescriptionAbout the RoleWe are looking for a versatile BI Developer with strong technical expertise across multiple domains comfortable working within Agile methodologies. This role requires a professional adept at blending software engineering dashboard development and cutting-e

Job DescriptionThe Mission: The enterprise software landscape is fracturing. We are transitioning from Systems of Record to Systems of Action. Zendesk is leading this shift with the Resolution Platform aiming to be the first CX company to secure $1B in AI-driven revenue. To achieve th

Job DescriptionThe Mission: The enterprise software landscape is fracturing. We are transitioning from Systems of Record to Systems of Action. Zendesk is leading this shift with the Resolution Platform aiming to be the first CX company to secure $1B in AI-driven revenue. To achieve th

Job DescriptionWhat we have builtThe Custom Agent Service handles the full agent lifecycle: an admin configures an agent with instructions knowledge articles and actions through a UI; a customer ticket triggers execution; the agent plans acts through real APIs via the Integration Acti

Job DescriptionWhat we have builtThe Custom Agent Service handles the full agent lifecycle: an admin configures an agent with instructions knowledge articles and actions through a UI; a customer ticket triggers execution; the agent plans acts through real APIs via the Integration Acti

Job DescriptionOutstanding candidates will be considered outside of office locations for a fully remote role.Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automa

Job DescriptionOutstanding candidates will be considered outside of office locations for a fully remote role.Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automa

Job DescriptionZendesk is seeking a visionary and high-impact Senior Director Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesks position at the absolute forefront of Generative AI LLM and Agentic AI innovation.Sitting at the critical inter

Job DescriptionZendesk is seeking a visionary and high-impact Senior Director Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesks position at the absolute forefront of Generative AI LLM and Agentic AI innovation.Sitting at the critical inter