WNS Global Services

Platform Support LeadExperience : 4-7 yrs. Role SummaryExperience in providing technical support on critical software platforms with strong problem-solving and communication skills and the willingness and flexibility to work well as part of a quality-oriented team. Manages queue healt

Platform Support LeadExperience : 4-7 yrs. Role SummaryExperience in providing technical support on critical software platforms with strong problem-solving and communication skills and the willingness and flexibility to work well as part of a quality-oriented team. Manages queue healt

    Conducts training for staff members pertaining to Utilization Review process clinical rules/guidelines client/module/modality-specific workflows and software enhancements     Creates educational material for review tiers by collaborating with key resources across departments to en

    Conducts training for staff members pertaining to Utilization Review process clinical rules/guidelines client/module/modality-specific workflows and software enhancements     Creates educational material for review tiers by collaborating with key resources across departments to en

Support the accounting team to ensure departmental objectives are achieved. Assist in portfolio level review and completion of monthly financial results and variance analysis for management. Contribute to quarterly quality assurance reviews on financial working papers. Review team ou

Support the accounting team to ensure departmental objectives are achieved. Assist in portfolio level review and completion of monthly financial results and variance analysis for management. Contribute to quarterly quality assurance reviews on financial working papers. Review team ou

PO Non PO Invoice processing in Client ERP.Allocation of invoices Doing the Audit of the invoices processed by the processing team.Performing Vendor statement reconciliationResearching and resolving the queries being forwarded by the customers within the specified TAT and thus buildin

PO Non PO Invoice processing in Client ERP.Allocation of invoices Doing the Audit of the invoices processed by the processing team.Performing Vendor statement reconciliationResearching and resolving the queries being forwarded by the customers within the specified TAT and thus buildin

Manage end to end Quality for the aligned Finance and Accounting (FnA) processes including new hire and BAU intervention Lead a team of Quality Analysts & leads Ready to work on New RFP s and Deals Ensure the QA team deliverables are executed timely and accurately Devise sampling st

Manage end to end Quality for the aligned Finance and Accounting (FnA) processes including new hire and BAU intervention Lead a team of Quality Analysts & leads Ready to work on New RFP s and Deals Ensure the QA team deliverables are executed timely and accurately Devise sampling st

Overview Looking for an Assistant Manager Reporting & Analytics who can independently manage reporting deliverables while also supporting process improvements and stakeholder requirements. This role is suited for a mid-level professional with hands-on expertise in data handling repor

Overview Looking for an Assistant Manager Reporting & Analytics who can independently manage reporting deliverables while also supporting process improvements and stakeholder requirements. This role is suited for a mid-level professional with hands-on expertise in data handling repor

Role Summary  Were seeking an experienced ITSM Global Change Management Lead to own and evolve the end-to-end Change Management process across all regions. Youll ensure changes to IT services are delivered with minimal risk and disruption while enabling business agility. This is a str

Role Summary  Were seeking an experienced ITSM Global Change Management Lead to own and evolve the end-to-end Change Management process across all regions. Youll ensure changes to IT services are delivered with minimal risk and disruption while enabling business agility. This is a str

Job Title: Senior Vice President Growth - Managed ServicesLocation: RemoteEmployment Type: Full-time Industry: ProcurementExperience Level: Senior-Level About the RoleWe are seeking a Senior VP of Growth Managed Services to join our team and be a member of the WNS Procurement Part of

Job Title: Senior Vice President Growth - Managed ServicesLocation: RemoteEmployment Type: Full-time Industry: ProcurementExperience Level: Senior-Level About the RoleWe are seeking a Senior VP of Growth Managed Services to join our team and be a member of the WNS Procurement Part of

Assistant Manager Communication Soft Skills & Sales TrainingVertical: Travel SalesThe Assistant Manager Communication Soft Skills & Sales Training is responsible for driving endtoend training delivery for communication excellence and sales effectiveness across new hires and tenured a

Assistant Manager Communication Soft Skills & Sales TrainingVertical: Travel SalesThe Assistant Manager Communication Soft Skills & Sales Training is responsible for driving endtoend training delivery for communication excellence and sales effectiveness across new hires and tenured a

Vertical: Travel SalesThe Assistant Manager Communication Soft Skills & Sales Training is responsible for driving endtoend training delivery for communication excellence and sales effectiveness across new hires and tenured agents The role blends language & soft skills training consult

Vertical: Travel SalesThe Assistant Manager Communication Soft Skills & Sales Training is responsible for driving endtoend training delivery for communication excellence and sales effectiveness across new hires and tenured agents The role blends language & soft skills training consult

Key ResponsibilitiesProcess scheduled vendor payments (ACH Wire Checks Online Banking)Prepare and submit payment proposals for approval ensuring accuracy before releaseMonitor payment cycles to ensure timely vendor paymentsReview and clear payment blocks holds and unmatched invoicesCo

Key ResponsibilitiesProcess scheduled vendor payments (ACH Wire Checks Online Banking)Prepare and submit payment proposals for approval ensuring accuracy before releaseMonitor payment cycles to ensure timely vendor paymentsReview and clear payment blocks holds and unmatched invoicesCo

We are seeking results driven Lean Six Sigma Consultant to lead process improvement initiatives drive operational efficiency and deliver measurable business outcomes. The ideal candidate will leverage Lean Six Sigma methodologies (DMAIC/DFSS) to identify improvement opportunities redu

We are seeking results driven Lean Six Sigma Consultant to lead process improvement initiatives drive operational efficiency and deliver measurable business outcomes. The ideal candidate will leverage Lean Six Sigma methodologies (DMAIC/DFSS) to identify improvement opportunities redu

We are shaping a dynamic and diverse Finance & Accounting leadership team across multiple domains geographies and organizational levels. Below are a few opportunities that may align well with your career trajectory.We are seeking qualified finance professionals from the BPM industry w

We are shaping a dynamic and diverse Finance & Accounting leadership team across multiple domains geographies and organizational levels. Below are a few opportunities that may align well with your career trajectory.We are seeking qualified finance professionals from the BPM industry w

Experience & Domain Knowledge Strong travel domain knowledge with in depth ATPCO Fare Filing experience. Minimum 5 years of training experience on Fare Filing and GDS. Proven experience in new hire training and OJT & Competencies Strong ability to identify skill gaps and translate th

Experience & Domain Knowledge Strong travel domain knowledge with in depth ATPCO Fare Filing experience. Minimum 5 years of training experience on Fare Filing and GDS. Proven experience in new hire training and OJT & Competencies Strong ability to identify skill gaps and translate th

Global Service Desk Lead with deep technical expertise in IT infrastructure ITSM platforms and enterprise end-user services. Proven ability to manage 24x7 service desk operations drive ITIL-based service delivery and leverage reporting automation and security tools to improve servic

Global Service Desk Lead with deep technical expertise in IT infrastructure ITSM platforms and enterprise end-user services. Proven ability to manage 24x7 service desk operations drive ITIL-based service delivery and leverage reporting automation and security tools to improve servic

Monitor live volumes and reallocate agents as SLA AHT and occupancy targets are intraday reports and escalate risks to VIP and irregular operations (IROPS) coverage.Qualifications : Strong analytical skills and quick decision-makingProficiency in workforce tools (Talkdesk Salesfor

Monitor live volumes and reallocate agents as SLA AHT and occupancy targets are intraday reports and escalate risks to VIP and irregular operations (IROPS) coverage.Qualifications : Strong analytical skills and quick decision-makingProficiency in workforce tools (Talkdesk Salesfor

Monitor live volumes and reallocate agents as SLA AHT and occupancy targets are intraday reports and escalate risks to VIP and irregular operations (IROPS) coverage.Qualifications : Strong analytical skills and quick in workforce tools (Talkdesk Salesforce etc.).Excellent communi

Monitor live volumes and reallocate agents as SLA AHT and occupancy targets are intraday reports and escalate risks to VIP and irregular operations (IROPS) coverage.Qualifications : Strong analytical skills and quick in workforce tools (Talkdesk Salesforce etc.).Excellent communi

To ensure that all the trainings are conducted as per the plan by ops /clientTo support Ops SMEs/trainers in conducting the trainingTo prepare and maintain various process/Training related documents in EnglishTo maintain the database for all the trainings conducted over the last 2-3 y

To ensure that all the trainings are conducted as per the plan by ops /clientTo support Ops SMEs/trainers in conducting the trainingTo prepare and maintain various process/Training related documents in EnglishTo maintain the database for all the trainings conducted over the last 2-3 y

Key Responsibilities:Solution Design and Presales Solution Design: Collaborate with sales teams to understand client requirements and design tailored technology solutions. Technical Presentations: Conduct detailed technical presentations and demonstrations to prospective clients. Prop

Key Responsibilities:Solution Design and Presales Solution Design: Collaborate with sales teams to understand client requirements and design tailored technology solutions. Technical Presentations: Conduct detailed technical presentations and demonstrations to prospective clients. Prop

Functional knowledge:Good experience in Cash Application and Collections. Experience in project managementExperience in FTE calculation and effort estimationKnowledge of RPA and automations preferredSAP knowledge strongly preferred. Any automation in SAP preferred.Experience in direct

Functional knowledge:Good experience in Cash Application and Collections. Experience in project managementExperience in FTE calculation and effort estimationKnowledge of RPA and automations preferredSAP knowledge strongly preferred. Any automation in SAP preferred.Experience in direct