Service Desk Engineer Jobs in Scottsdale, AZ

Job Title: Service Desk Analyst (Bilingual English & French) Location: Scottsdale AZ (Onsite) Job Key Responsibilities Service Desk Operations Act as the first point of contact L1 support for all IT related incidents and service requests Provide support via phone email chat and self-serv...

Job Title: Service Desk Analyst (Bilingual English & French) Location: Scottsdale AZ (Onsite) Key Responsibilities Service Desk Operations Act as the first point of contact L1 support for all IT related incidents and service requests Provide support via phone email chat and self service portal i...

Job Description: Provide L1L2 technical support via calls emails chat and ticketing tools Troubleshoot hardware software OS network and application issues Handle incident request and access management as per SLA Perform user account management AD password reset mailbox VPN Monitor update and resolv...

JOB DESCRIPTIONJOB TITLE: Service Desk EngineerJOB PURPOSE: L1 SupportQUALIFICATION: Diploma in Technology B.E/B. Tech or EquivalentCERTIFICATIONS: CompTIA A or CompTIA N or any certificate from MicrosoftEXPERIENCE: 2 yearsREPORTING TO: Service Delivery ManagerRESPONSIBILITIES (INCLUDES ALL TASKS):R...