Service Desk Agent Jobs in USA

Responsibilities & Qualifications Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process. Follow-up/ update ticket for every call to ensure timely closure. Call and Ticket ownership drive to resolution and communication with customer. Perform Incident Man...

Job Title: Cloud Service Desk Engineer Location: Washington DC (Hybrid Remote with occasional onsite support as needed) Duration: Upto 5 Years Position Overview We are seeking an experienced Cloud Service Desk Engineer to provide advanced engineering support for enterprise cloud and endpoint...

Job Title :Service Desk L1 Location :Morrisville NC(onsite) Job Description: proficiency in the Spanish language. To resolve assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key Responsibilities - Provide level 1 remote d...

As a Seasonal Tour Desk Agent youll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role youll welcome guests with warmth and professionalism review any pre-arranged incentives and ensure theyre fully prepared for their upcoming resort tour. Your p...

Reports To: Front Desk Supervisor/Front Office Manager Supervises: None  General Purpose: With the goal of providing a superior experience the Front Desk Agent is the face and voice of 21c involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all pr...

The purpose of this job is to provide technical support for Corporate Team Members. Software and application support as well as desktop computers laptops VDIs company paid phones tablets printers and other assigned technology projects. Requires basic technical skills in analytical/scientific methods...

*** Note: We welcome applications from those currently serving as Permanent Computer Associate Technical Support. Only eligible candidates will be considered for interviews.The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers b...

Raines Co. - Your Future is Now!Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner handling inquires checking-in/out and reserving rooms.Established in 1988 as a family-owned business we have grown into a fully integrated development managem...

Role: Service Desk Agent Location: Plymouth/Rockland Town MA (Onsite) Duration: Long Term Job Description: 2-3 years of Phone/Customer support experience Mandatory with excellent communication skills 2-3 years of Windows Technical Service desk experience is necessary knowledge Windows 11 and basics...

Service Desk Site Lead Location-Remote Position Summary The Service Desk Site Lead is responsible for overseeing day-to-day service desk operations at a designated site ensuring timely and effective resolution of IT support issues. This role provides leadership to service desk staff manages...

Job Title: Service Desk Analyst (Bilingual English & French) Location: Scottsdale AZ (Onsite) Job Key Responsibilities Service Desk Operations Act as the first point of contact L1 support for all IT related incidents and service requests Provide support via phone email chat and self-serv...

Title/Role: Service Desk Work Location: Columbus OH 4322 Intro 15 minute Teams interviews with full interviews onsite. Hybrid work schedule;; onsite every 3rd day at 1970 West Broad Street Columbus. JD: During the interview process with the ODPS staff the resource consultant must demonstrate compet...

Position SummaryThe Lead Front Desk Agent acts as the lead trainer and occasionally Manager on Duty in directing all activities of the department. This role will act as the point of contact for staff guests and involves managing guest inquiries and assisting with the efficient operation of the front...

Service Desk ManagerPay Status and Classification: Exempt Regular full-timeSupervisor: Director Client ServicesPosition Purpose: The Service Desk Manager is responsible for the overall leadership performance and continuous improvement of the colleges Service Desk which serves as the primary point of...

Service Desk Technician IIROLEWe need an experienced Service Desk Technician at Federal Prison Industries (UNICOR). UNICOR provides employment and job skills training to federal inmates through the manufacture of goods and services for federal this role you will perform all duties assigned to Level...

Primary responsibilities of the position are to assess analyze and identify sources of technical problems and implement appropriate technical solutions in response to requests from all campus constituencies (faculty staff and students). Duties include analyzing various system components within a com...

DescriptionLocation: Active Wellness Center at NorthBay - Vacaville CAPay Transparency: Pay Transparency: $16.90 - $18.00 per hour (DOE); Minimum rates may vary based on local wage laws. Pay depends on factors including site location specialty certifications work experience and other business needs....

Service Desk AnalystAltera Digital HealthLong Island - HybridOverviewAs a Service Desk Analyst within our Global Managed Services team you will be the first point of contact for our clients providing exceptional first-level end-user support. The primary purpose of this role is to deliver timely and...

Do you enjoy meeting people from all over the world Are youpassionate about making a differencein other peoples lives and do you want to be a part of a team that shares your passion Please apply for the opportunity to join a Four Diamond Luxury Boutique Hotel in the heart of Back Bay where your pass...

Front Desk AgentAs a Front Desk Agent you will be the first point of contact for guests providing warm professional service throughout their stay. Your responsibilities include check-in/check-out handling reservations and addressing guest inquiries or concerns. Your friendly demeanor and attention t...