Principal Customer Success Manager Jobs in San Francisco, CA

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Sr. Partner Success Manager, Strategic Accounts, E...

Amazon

profile San Francisco - USA

At eero we pride ourselves on dedication to customers. We are growing eeros B2B partnerships bringing our networking solutions to strategic accounts at scale and we need a Senior Partner Success Manager to help us define and scale how we serve these customers.In this role youll be a founding membe...

15 hours ago
Full Time

Vp Of Customer Success

Incident.io

profile San Francisco - USA

A little about us is the leading AI incident response platform relied on by some of the best engineering teams in the world when things go wrong.Since launching in 2021 weve helped over 2000 companies including OpenAI Netflix and Airbnb run more than 1 million incidents.The stakes are real the talen...

15 hours ago
Full Time

Customer Success Manager

Recruiting From Scratch

profile San Francisco - USA

Customer Success ManagerTitle of Role: Customer Success ManagerLocation: San Francisco hybridCompany Stage of Funding: Venture-Backed Healthcare AIOffice Type: HybridSalary: $90K$100KCompany DescriptionWere representing a dynamic venture-backed company at the forefront of healthcare and AI innovati...

2 days ago
Full Time

Senior Customer Success Manager

Culture Amp

profile San Francisco - USA

Were big believers in the power of IRL so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection pace and culture together.Join us on our mission to make a better world of work.Culture Amp is the worlds leading employee experience p...

2 days ago
Full Time

Customer Success Manager, Beneficial Deployments G...

Anthropic

profile San Francisco - USA

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

2 days ago
Full Time

Director, Customer Success

Gorgias

profile San Francisco - USA

We believe conversations will become the #1 way to shop.At Gorgias were building the platform that makes this real: a unified AI agent that sells supports and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce and were leading that shift.Our mission is...

2 days ago
Full Time

Customer Successops Lead

Recruiting From Scratch

profile San Francisco - USA

Who is Recruiting from Scratch:Recruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. We partner closely with our clients to deeply understand their needs then connect them with top-tier candidates who are not only highly skilled but also the rig...

2 days ago
Full Time

Sr. Enablement Program Manager, Customer Success

Docusign

profile San Francisco - USA

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critica...

2 days ago
Full Time

Manager Of Customer Success

Lilt

profile San Francisco - USA

About LILTAI is changing how the world communicates and LILT is leading that transformation.Were on a mission to make the worlds information accessible to everyone regardless of the language they speak. We use cutting-edge AI machine translation and human-in-the-loop expertise to translate content...

3 days ago
Full Time

Customer Success Leader, Enterprise

Harvey

profile San Francisco - USA

Why HarveyAt Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational compa...

3 days ago
Full Time

Technical Customer Success Manager

Lindy

profile San Francisco - USA

Salary 130k to 160k BaseWho we areWere on a mission to free humanity from work. This may seem crazy but humanity was already (mostly) freed from hard menial work were just finishing the job and using AI agents to get us rid of knowledge work. Our job is to build AI employees which can collaborate wi...

10 days ago
Full Time

Head Of Customer Success, Enterprise

Harvey

profile San Francisco - USA

Why HarveyAt Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational compa...

10 days ago
Full Time

Technical Customer Success Manager

Recruiting From Scratch

profile San Francisco - USA

Technical Customer Success ManagerTitle of Role: Technical Customer Success ManagerLocation: San Francisco onsiteCompany Stage of Funding: Series A Developer ToolsOffice Type: OnsiteSalary: $144K$176KCompany DescriptionWere representing a dynamic startup in the developer tools space that is poised...

11 days ago
Full Time

Enterprise Customer Success Manager

Navan

profile San Francisco - USA

As an Enterprise Customer Success Manager you will be a trusted advisor to key named/strategic customers helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Youll be responsible for understanding customer requirements implement...

12 days ago
Full Time

Senior Technical Customer Success Manager

Sentry

profile San Francisco - USA

About SentrySoftware runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice so teams can spend less time firefighting and more time building.Trusted by 200000 organizations Sentry is todays application monitoring standard and ou...

12 days ago
Full Time

Senior Ai Success Manager

Braze

profile San Francisco - USA

At Braze we have found our people. Were a genuinely approachable exceptionally kind and intensely passionate crew.We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for...

12 days ago
Full Time

Partner Success Manager, Western Us

Via

profile San Francisco - USA

Via is on a mission to create public transportation systems that provide far greater access to jobs healthcare and education. Our platform serves as the technology backbone for modern transit networks transforming antiquated and siloed public transportation systems into smart data-driven and efficie...

16 days ago
Full Time

Partner Success Manager, Western Us

Via

profile San Francisco - USA

Via is on a mission to create public transportation systems that provide far greater access to jobs healthcare and education. Our platform serves as the technology backbone for modern transit networks transforming antiquated and siloed public transportation systems into smart data-driven and efficie...

16 days ago
Full Time

Enterprise Customer Success Manager

Adapt Api

profile San Francisco - USA

Enterprise Customer Success ManagerFull-Time San Francisco Adapt Who We AreAdapt API is a venture-backed startup building the agentic operations layer for Property & Casualty (P&C) insurance.Today walking into an insurance agency is like stepping into a time machine. Filing cabinets fax machines p...

17 days ago
Full Time

Senior Partner Success Manager, Western Us

Via

profile San Francisco - USA

Via is on a mission to create public transportation systems that provide far greater access to jobs healthcare and education. Our platform serves as the technology backbone for modern transit networks transforming antiquated and siloed public transportation systems into smart data-driven and efficie...

17 days ago
Full Time