Youth Services Program Supervisor

Performs supervisory administrative and case coordination work supporting youth with identified needs and their families including youth at risk of or involved in the justice system. Provides oversight of participant case coordination service planning staff supervision community partnerships and program operations. Leads a coordinated system of assessment referral follow-up advocacy and supportive services to address participants academic behavioral health social family employment and developmental needs. Supervises program staff advocates and contracted service personnel; assigns and monitors caseloads; reviews case documentation; provides coaching and performance feedback; and ensures staff follow established policies procedures and service standards. Coordinates with schools families nonprofit organizations behavioral health providers workforce agencies juvenile justice partners and other community resources to ensure participants receive appropriate and timely services. Monitors participant outcomes case activity program performance grant deliverables and contractual requirements. Ensures accurate documentation and data collection identifies service gaps and uses performance information to improve case coordination and program effectiveness.

Minimum Qualifications:
Associates degree from an accredited college or university in Social Work Psychology Criminal Justice Human Services Education Public Administration or a related field required; Bachelors degree preferred. Three (3) years of experience implementing coordinating or managing youth programs services or initiatives required including a minimum of one (1) year in a supervisory capacity required. Experience working with youth involved in or at risk of involvement with the juvenile justice system including the Florida Department of Juvenile Justice is preferred. Valid Florida Drivers License required. Must pass a criminal background check which includes a polygraph examination.

Important: To be eligible to proceed forward in the application process applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process please contact Human Resources at or 407.246.2062.

If this posting indicates a degree is required the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelors degree;
• Six (6) years of direct experience for a masters degree; or
• Nine (9) years of direct experience for a doctoral degree.