YourLiebherrCareer General Manager Operations
Job Location:
Houston, MS - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The General Manager Operations is responsible for the overall administration and efficient operation of Liebherr USA MCC Operations Workshops Rental Fleet Operations Training DiSC Used Equipment Management Sales Administration and Warranty with a focus on Continuous Improvement. The Manager provides a superior level of service and exceeds all departmental goals. The individual promotes the Liebherr culture through coaching guidance and staff motivation to help achieve individual and departmental goals and provides leadership training and supervision in alignment with divisional targets. Detailed focus on the procurement and distribution of various production and spare parts components and other products or other related services as required.
- For consideration all candidates must apply through our online career portal to be considered for this opportunity. Please note that resumes submitted via email will not be reviewed.
- This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
Essential Job Duties:
- Ensures the efficient operations organization and proper working capabilities and environment in All Liebherr MCC facilities.
- Conduct annual budget setting and strategic planning for Operations of LUS-MCC in collaborating and supporting MCC global strategies.
- Focuses on organizational topics and builds team to achieve the overall LUS-MCC strategic goals.
- Sets up and maintains efficient Workshops.
- Supports development of training for internal and external customers.
- Support activities around DiSC and constantly ensure digital tools are made available to customers .
- Implements processes and procedures and achieves identified metrics with Warranty.
- In cooperation with Used Equipment Manager develops processes and procedures for taking trade -ins and buying machines from customers.
- Supports Sales Administration with flow of work and continuous improvement.
- Ensures Liebherr MCC personnel are well trained and develops a matrix to monitor training progress.
- Supervises and maintains an accurate up-to-date inventory management and control system for Equipment Rental Inventory and attachments.
- Manages processes of inspecting analyzing and readying rental equipment for the market.
- Becomes familiar and efficient with all phases of the computer system required for management.
- Provides superior customer service to both internal and external customers.
- Handles complaints reasonably showing empathy and a positive attitude.
- Develops all expense controls and ensures they are adhered to by all departments.
- Improves process quality to drive optimum cost performance.
- Promotes safety in work processes and associate performance by supporting 6S initiatives and/or facility programs educating associates and ensuring a safe work environment.
Supervisory Duties:
- Manages 6 () employees..
- Responsible for the overall direction coordination and evaluation of Operations Workshops Training DiSC and Continuous Improvement team.
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
- Responsibilities include interviewing hiring and training employees; planning assigning and directing work appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and Experience:
- Bachelors degree in a related field (i.e. Business Engineering Supply Chain Material Management) with 5 years of progressive experience in product support and distribution including 2 years materialsand/or manufacturing experience; or equivalent combination of education and experience.
Additional Requirements:
- Travel domestically and internationally up to 50% of the time.
- Ability to obtain and maintain a valid driver license and passport
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days and competitive salary.
Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Stephanie Sanchez.
Liebherr-America Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
If you are a California resident please visit Liebherr USA Co. Privacy Statement for more information regarding how Liebherr-America Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of productsand technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation SystemsCo. and Liebherr USA Co. the umbrella company for 12 product segments that are positioned across the United States.
Liebherr USA Co.
7075 Bennington Street
77028 Houston TX
United States (US)
Stephanie Sanchez
Required Experience:
Director
About Company
The Liebherr Group is one of the largest construction machine manufacturers in the world. It is also among the leading providers of technology in many
