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Workplace Experience & Reception Coordinator

MalaceHR


Job Location:

Waltham, MA - USA

Monthly Salary: Not provided by the employer
Posted: 27 October 2026 (Yesterday)
Application Deadline: 24 January 2027
Vacancies: 1 Vacancy

Job Summary

Workplace Experience & Reception Coordinator

Be the Face of a Professional Workplace

Were looking for a polished professional and tech-savvy Workplace Experience & Reception Coordinator to be the first point of contact for a busy corporate environment.

This is more than a traditional receptionist role. Youll create a welcoming experience for employees executives clients vendors and visitors while helping keep day-to-day workplace operations organized and running smoothly.

The ideal candidate is friendly confident highly professional and comfortable with technology. This location has a high level of executive and leadership activity so outstanding customer service discretion and professionalism are essential.

No college degree required.

What Youll Do
  • Welcome and professionally assist clients guests employees vendors and visitors

  • Serve as the first point of contact and create a positive experience from the moment someone walks through the door

  • Answer incoming calls and direct callers to the appropriate person or department

  • Manage visitor check-in badging and tracking systems

  • Maintain accurate visitor vendor parking and vehicle logs

  • Manage security access cards keys and related workplace access processes

  • Assist with employee onboarding and offboarding activities

  • Receive organize and distribute incoming and outgoing mail and packages

  • Provide administrative and facility support as needed

  • Help maintain a professional organized and welcoming workplace environment

  • Support facility management initiatives and performance goals

What Were Looking For
  • 510 years of customer service experience

  • Strong corporate reception hospitality or administrative experience

  • Excellent verbal and written communication skills

  • Strong computer and technology skills

  • Comfortable learning and using visitor management badging and workplace systems

  • Highly organized with strong attention to detail

  • Professional polished and confident interacting with people at all levels

  • Exceptional customer service and interpersonal skills

  • Able to handle sensitive situations with professionalism and discretion

  • Fluent in English

  • Able to walk throughout the facility and carry small packages as needed

The Ideal Candidate

Youre the person who naturally makes people feel welcome. You know how to communicate with executives and visitors professionally stay calm when things get busy and handle multiple priorities without losing attention to detail.

Youre comfortable with technology learn new systems quickly and understand that the way you represent the workplace matters.

If you bring strong customer service skills professionalism confidence and a welcoming personality we want to hear from you.

No degree required experience professionalism and customer service are what matter most.