Workfront Platform Specialist

We are looking for a hands-on Workfront Platform Specialist who will serve as the technical product owner and domain expert for an enterprise Adobe Workfront environment. This individual will be responsible for ensuring the platform is correctly configured governed and continuously optimized to support large-scale marketing operations.

The ideal candidate combines extensive technical expertise in the Adobe Workfront platform and Workfront Fusion automation with the communication skills needed to guide vendor teams. They translate business requirements into platform specifications and encourage adoption of standard methodologies throughout a complex multi-team organization.

This is not a passive oversight role. The right candidate is equally comfortable reviewing a Fusion automation scenario challenging a vendors technical approach and presenting a platform roadmap to senior collaborators.

Platform Ownership & Governance

• Serve as thetechnical product ownerfor an enterprise Adobe Workfront instance owning platform health configuration standards and architectural integrity
• Conduct regularplatform audits identifying misconfigurations technical debt inconsistencies and opportunities for optimization across workflows templates custom forms and reporting structures
• Establish document and enforceplatform governance standards including naming conventions metadata structures project templates request queues workflow configurations and access management policies
• Define and maintain Workfront guidelines documentation building institutional knowledge and ensuring platform decisions are well-reasoned and repeatable
• Oversee defect tracking and issue resolution triaging platform issues coordinating with internal partners and external vendors and driving timely resolution

Workfront Fusion & Automation

• Review validate and optimize existing Fusion automation scenarios evaluating them against standard methodologies for scalability error handling performance and maintainability
• Partner with development teams todesign and implement new Fusion scenariossupporting workflow automation cross-platform data movement and campaign operational processes
• Document allFusion scenario logic dependencies data mappings and maintenance procedures reducing vendor dependency and building sustainable in-house capability over time
• Evaluate and advise on integration architecture between Workfront/Fusion and adjacent platforms finding opportunities to streamline data handoffs and reduce manual intervention
• Support the evolution ofthe automationcapability from vendor-dependent toincreasingly in-house managed

Vendor Oversight & Partner Collaboration

• Act as the technical oversight lead for vendor teams doing Workfront build and Fusion development work reviewing work products providing structured feedback and raising quality concerns
• Serve as the primary technical liaison between business partners vendor developers and internal platform teams
• Partner closely with thebusiness-side Workfront Product Owner translating business requirements into technical platform specifications and ensuring alignment between business intent and platform execution
• Communicate proactively with senior collaborators surfacing risks raising blockers and delivering structured status updates without being prompted

Workfront Planning & Platform Evolution

• Support the adoption and buildout ofAdobe Workfront Planning including campaign calendaring cross-team marketing visibility and intake workflow management
• Contribute to thelong-term platform roadmap anticipating platform evolution (including the likely convergence of Workfront Standard and Workfront Planning) and positioning the environment accordingly
• Driveuser adoption and change management working with team leads toimproveplatform engagementenforcestandards andbuildcapability across user communities

Education & Experience Required

• 4-year degree from an accredited university in Marketing Computer Science Information Systems or a related field
• 5 years of hands-on Adobe Workfront experience deep expertise in platform configuration workflow design request queues custom forms reporting and access/permission management
• 3 years of hands-on Workfront Fusion experience ability to read validate fix and optimize Fusion automation scenarios; understanding of trigger types module chains error handling and data transformation
• Demonstrated experiencemanaging or overseeing vendor/development teams reviewing technical deliverables providing structured feedback and holding external teams accountable to quality standards
• Strong understanding ofmarketing operations workflows including campaign intake project initiation cross-functional approvals and status tracking
• Experience working in anAgile/Scrum environment comfortable with sprint planning backlog grooming and iterative delivery
• Exceptional written and verbal communication skills ability to explain technical concepts to non-technical partners and translate business requirements into platform specifications
• Proven experience producingplatform governance documentation including technical specs runbooks and governance frameworks

Education & Experience Preferred

• Experience withAdobe Workfront Planningor demonstrated familiarity with itsfeatureroadmap
• Working knowledge ofcomplementary automation/integration platforms Zapier MuleSoft Boomi or similar iPaaS tools
• Familiarity withenterprise marketing technology stacks experience working alongside platforms such as Adobe Campaign Classic Adobe Journey Optimizer Adobe Experience Platform or comparable MarTech
• Understanding ofrelational databases and data modelingas applied to Workfront metadata reporting and system integrations
• Experience withProduct Operating Modelprinciples and product ownership frameworks
• Prior experience inastaffaugmentation or embedded consulting model

Core Competencies

• Technical Platform Ownership deep platform knowledge paired with a governance-first attitude
• Vendor Management ability to direct evaluate and hold accountable external development teams
• Communication & Influence can operate credibly with both developers and senior marketing leadership
• Self-Direction manages own priorities in a complex multi-vendor environment without close supervision
• Proactive Risk Management surfaces issues early rather than waiting for problems to escalate
• Documentation Discipline leaves every environment better documented than when they found it

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When You Join Us Well Create Something EPIC Together
Epsilon is a global data technology and services company that powers the marketing and advertising ecosystem. For decades weve provided marketers from the worlds leading brands the data technology and services they need to engage consumers with 1 View 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid owned and earned channels.

Epsilons comprehensive portfolio of capabilities across our suite of digital media messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400 billion consumer actions each day using advanced AI and hold many patents of proprietary technology including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee Epsilon has been consistently recognized as industry-leading by Forrester Adweek and the MRC. Epsilon is a global company with more than 9000 employees around the world.

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• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
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These pillars and values are our foundationshaping our culture guiding our decisions and uniting us in common purpose.

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As an Epsilon employee you deserve perks and benefits that put you your family and your finances first. Our benefits encompass a wide range of offerings including but not limited to the following:

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Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer.Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race age sex or gender (including pregnancy) marital status national origin ancestry citizenship status mental or physical disability religion creed color sexual orientation gender identity or expression (including transgender status) veteran status genetic information or any other characteristic protected by applicable federal state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation.

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