Workflow and Operations Coordinator

Purohit Navigation Full Time Hybrid (Chicago IL) $55-$65k - Based on experience
Reports to: SVP Operations

Purohit Navigation is an independent full-service healthcare communications and advertising agency based in Chicago IL. For nearly 40 years the agency has partnered with pharmaceutical diagnostic medical device and hospital product brands to solve big brand challenges through strategically grounded award-winning creative work. Our team is united by a culture of passion high-quality work superior client service trust empowerment and a collaborative no-ego spirit.

Purohit Navigation is looking for a Workflow and Operations Coordinator to keep the agencys work moving smoothly from intake through delivery tracking timelines coordinating handoffs and keeping teams aligned on priorities and client expectations. Beyond traffic this role pitches in on workflow operations and production support wherever the agency needs an extra set of hands.

Were looking for someone highly organized detail-oriented and proactive who brings sound judgment and clear communication to every project and who takes real ownership of the work on time on budget and done right.

Traffic

• Create maintain and communicate project timelines that help teams understand key milestones review cycles internal handoffs and delivery dates while allowing sufficient time to complete work to PNAV and client expectations.
• Monitor projects and adjust timelines and deadlines based on new or changing priorities and workload.
• Help facilitate internal check-ins as needed to monitor work-in-progress establish priorities adjust schedules and ensure successful project completion.
• Share regular workload updates with the Director Operations including upcoming deadlines capacity concerns timing risks and opportunities to improve how work is moving through the agency.
• Review current and future timelines and job statuses with your manager and if necessary the individuals working on the jobs.
• Maintain visibility into agency timelines and project status through consistent coordination with project management strategy and operations team members.
• Support production coordination by helping gather project details organize specifications communicate timing needs track vendor or internal production requests and assist with follow-up as needed.

Workflow

• Keep teams informed about current deadlines shifting priorities status updates and items that need internal or client attention.
• Develop and update timelines with an understanding of team capacity review needs dependencies and realistic turnaround times.
• Provide workflow support across active projects by helping organize schedules status updates routing needs and follow-up tasks.
• Help identify timeline conflicts communicate options and partner with the SVP Operations or project leads to resolve scheduling issues.
• Schedule and support process-related meetings as needed including preparing agendas documenting next steps and tracking follow-up items.
• Support agency operations by helping maintain workflow tools project information templates schedules and other shared resources that help the team stay organized.
• Contribute to a responsive collaborative team environment by staying organized asking thoughtful questions and following through on assigned next steps.

• 1-3 years of relevant/professional experience preferably in an advertising or corporate marketing environment; healthcare experience preferred.
• Bachelors degree or equivalent experience.
• Excellent verbal and written communication skills.
• Strong knowledge of Microsoft Office Suite (PowerPoint Excel Word).
• Highly detail-oriented reliable and able to work well with deadlines while managing simultaneous priorities.
• Understanding of digital communications including online media.
• Solid understanding of the creative and digital process.
• Ability to determine efficient ways to manage project timelines.
• Ability to interact effectively with other staff members at all levels of the company.
• Ability to perform successfully in a fast-paced environment.
• Excellent organization and time management habits.
• Fast learner able to adapt to new systems and products.

Preferred

• Experience working with vendors to obtain estimates based on provided specs.
• Familiarity working with online proofreading and project management solutions.

• $55-$65k Based on Experience
• 401(k) with match up to 3%
• Medical Dental and Vision coverage
• LTD STD Life Insurance Flex plans andHSA
  
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