Westin Boston Seaport District Rooms Controller

The Rooms Controller will work in partnership with Revenue Management Front Desk and other operational departments with a focus on managing the hotels room inventory to maximize both revenue and quality service levels for guests.

QUALIFICATIONS:

• Typically requires a high school diploma and 2 to 4 years of experience.
• Performs work under general supervision.
• Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
• Possesses solid working knowledge of subject matter.
• May provide leadership coaching and/or mentoring to a subordinate group.

JOB RESPONSIBILITIES:

• Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities and deliver GPS.
• Block VIPs and identified members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
• Manage Out of Order and Out of Service rooms inventory following up with departments such as Housekeeping Engineering and Front Desk and updating Revenue Management team.
• Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly down to the room type level.
• Ensure inventory across Property Management System (Galaxy) Revenue Management System (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances.
• Any task as assigned by Revenue Management or Hotel Leadership team.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offeringDaily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in Bostons Seaport District Westin Boston Waterfront features a vertical garden a natural feature that purifies the air. The Institute Of Contemporary Art Boston Convention Exhibitors Center and Boston Childrens Museum are all within walking distance of the property. Enjoy a restful nights sleep in the Boston Waterfront Westins guestrooms featuring a flat-screen TV a coffee maker with Starbucks Coffee and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant.