Webmaster & Applications Developer (80350)

The Webmaster and Applications Developer administers develops secures maintains and supports the Universitys websites web applications APIs databases CRM tools and related web services. The role serves as the technical lead for Drupal administration custom web application and API development web server management accessibility analytics and system integrations while supporting CRM platforms such as Technolutions Slate and CollegeNET 25Live.

Position works closely with Information Technology Marketing/Communications Admissions academic and administrative departments vendors and other stakeholders this position ensures web services are secure accessible reliable and aligned with institutional needs.

The role also supports website publishers and content contributors evaluates new web technologies and participates in the planning and implementation of new web-based services.

This position reports to Director of CRM Systems.

Website Administration Drupal/Pantheon

• Administer configure maintain and support the Universitys Drupal CMS hosted on Pantheon ensuring security performance availability and reliability.
• Manage Drupal users roles permissions workflows content types menus taxonomies templates navigation redirects and site configuration.
• Monitor website performance troubleshoot content publishing rendering modules themes forms permissions broken links and system issues.
• Plan test and implement Drupal upgrades patches deployments and enhancements while minimizing service disruption.
• Ensure compliance with WCAG accessibility standards and best practices by supporting accessible content documents forms media and user experiences.
• Collaborate with Marketing and Communications IT and campus departments to maintain accurate accessible and user-friendly websites.
• Support website analytics SEO initiatives usability improvements and performance reporting.
• Develop and maintain documentation governance standards workflows and support procedures related to Drupal administration and website operations.

Systems Integration & Web Application Development

• Design develop maintain and support custom web applications portals forms reports scripts and enterprise web solutions.
• Develop maintain and troubleshoot integrations using APIs web services and data exchanges between Drupal Slate 25Live PeopleSoft Microsoft services authentication platforms SQL Server and other enterprise systems.
• Administer and maintain web infrastructure including IIS Apache Tomcat ColdFusion SQL Server application services certificates scheduled tasks and related technologies.
• Monitor application performance logs security availability and integrations; troubleshoot application database server authentication and API issues.
• Plan and implement software installations upgrades patches security updates backup and recovery procedures and disaster recovery activities.
• Collaborate with Infrastructure Security vendors and campus stakeholders to design implement and support reliable enterprise web solutions.
• Research evaluate and implement new technologies APIs development tools and integration solutions to improve University web services.
• Develop technical documentation support standards and governance practices for applications integrations and enterprise web systems.

25Live Administration

• Administer and maintain the CollegeNET 25Live platform including user accounts security roles locations resources publisher feeds and system configuration.
• Configure publish and maintain 25Live event feeds and calendar integrations within the University website.
• Troubleshoot and resolve issues related to access permissions publishing locations resources and system configuration.
• Collaborate with campus stakeholders and vendors to improve scheduling processes data quality usability and web presentation.
• Provide technical support documentation training and best practices for campus users and functional departments.

Technolutions Slate CRM

• Develop and support custom forms reports portals data feeds and other department-specific slate based solutions.

• Strong knowledge of web application administration web development content management systems and enterprise web technologies.
• Demonstrated experience administering Drupal (Pantheon) including configuration security user management workflows modules themes upgrades and ongoing platform maintenance.
• Knowledge of web accessibility standards (WCAG) usability principles SEO and best practices for developing accessible user-centered websites and applications.
• Experience designing developing and supporting custom web applications using modern programming languages scripting technologies databases and front end frameworks (e.g. ColdFusion JavaScript HTML CSS SQL XML JSON).
• Experience designing developing documenting and supporting APIs RESTful services web services and enterprise system integrations.
• Strong understanding of relational database concepts SQL Server data integration reporting and database-driven web applications.
• Experience administering and troubleshooting web servers application servers and supporting infrastructure including IIS Apache Tomcat ColdFusion and related technologies.
• Knowledge of web application security principles authentication and authorization methods secure coding practices role-based security certificates vulnerability management and patching.
• Experience supporting enterprise platforms and integrations including CRM systems (e.g. Technolutions Slate) scheduling systems (e.g. CollegeNET 25Live) and other enterprise applications.
• Demonstrated ability to troubleshoot complex technical issues involving websites applications databases APIs authentication integrations and infrastructure.
• Ability to plan coordinate test and implement software upgrades deployments system enhancements and technology projects while minimizing service disruption.
• Experience creating and maintaining technical documentation standards procedures and user support materials.
• Strong analytical project management organizational and problem solving skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills with the ability to collaborate effectively with technical and non technical stakeholders vendors and campus departments.
• Demonstrated commitment to customer service continuous improvement and delivering secure reliable accessible and maintainable web solutions.

Visa sponsorship is not available for this position.

About Iona/EEO Statement:

Founded in 1940 Iona University is a private Catholic coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona is a growing highly accredited institution located just 20 miles north of Midtown Manhattan with campuses in New Rochelle Bronxville and a new location in County Mayo Ireland. With over 4000 students Iona offers small classes engaged faculty and a wide range of programs across the School of Arts & Science the LaPenta School of Business (AACSB accredited) the NewYork Presbyterian Iona School of Nursing & Health Sciences and the Hynes Institute for Entrepreneurship & Innovation.

Recognized by The Princeton Review The Wall Street Journal Forbes and U.S. News & World Report Iona is nationally ranked for academic qualitysocial mobility and long term return on investment. The Universitys continued growth and rising reputation reflect its commitment to academic excellence innovation service and opportunity.

Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all employees and applicants for employment. Iona is an equal opportunity employer. All qualified applicants will be considered free from discrimination based on any legally protected characteristic under applicable federal state or local laws. Iona University encourages applications from qualified candidates ofall backgrounds.