Web Content Specialist

Title: Web Content Specialist

State Role Title:Media Specialist III

Hiring Range: $24.00 - $32.00

Pay Band: 4

Agency: Dept of Housing & Cmnty Devel

Location:Dept of Housing and Comm Dev

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Housing and Community Development (DHCD) is thrilled to announce an opportunity to join our innovative missiondriven team as a Website Content Specialist! DHCD works throughout the Commonwealth to strengthen communities expand economic opportunity and support affordable housing initiatives. We are a collaborative forwardthinking agency committed to making a positive impact and were looking for someone who shares that passion for service accessibility and digital excellence.

In this role you will play a vital part in shaping how Virginians engage with DHCDs public website and Intranet. Were seeking a detailoriented professional who is excited about maintaining accessible userfriendly and technically sound digital content. Youll be responsible for posting and updating materials ensuring compliance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA the Americans with Disabilities Act (ADA) and Section 508 standards and maintaining our agencys taxonomy metadata and formatting requirements.

As a Website Content Specialist youll perform handson document and HTML remediation apply Search Engine Optimization (SEO) metadata to enhance visibility and produce monthly analytics and accessibility reports that help guide continuous improvement. This position does not write or edit program content rather it will ensure that materials submitted by staff are accessible properly structured and ready for publication across DHCD platforms.

Job Responsibilities:
Publish and update content on DHCDs external website and Intranet following established workflows and formatting guidelines.
Ensure posted content aligns with DHCDs taxonomy navigation structure and metadata standards.
Remediate PDF Word Excel and PowerPoint documents and perform HTML accessibility fixes to meet WCAG 2.2 AA ADA and Section 508 requirements.
Apply SEO tags and support technical enhancements that improve site performance and user experience.
Generate monthly analytics and accessibility reports summarizing insights and actionable recommendations.
Maintain clear documentation outlining CMS processes workflows and accessibility remediation procedures.
Provide basic guidance to staff on preparing accessible webready documents.

If youre passionate about accessibility energized by organizational impact and ready to help shape a modern inclusive digital presence for a statewide agency wed love to hear from you!

Minimum Qualifications

Comprehensive experience remediating web pages and documents for WCAG 2.2
Level AA ADA and Section 508 compliance.
Substantial experience working with content management systems and performing
Hypertext Market Language (HTML)/Cascading Style Sheet (CSS) updates.
Experience using automated accessibility checkers and SEO tools.
Demonstrated proficiency in quality control with strong attention to detail and the
ability to consistently follow established workflows and standards.
Experience converting accessible documents using Microsoft Office Adobe Acrobat
Pro Adobe InDesign and/or desktop publishing systems.

Additional Considerations

Experience with Drupal and SharePoint.
Familiarity with automated reporting tools (e.g. Siteimprove).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Contact Information

Name: HR Recruitment Team

Phone: N/A

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.