Warranty & Special Projects Administrator

PROCON is seeking a highly organized service-oriented Project Administrator to provide administrative and coordination support to our Warranty and Special Projects operations. This role helps keep requests schedules documentation and communication organized across multiple commercial construction projects.

Reports to: Warranty & Special Projects Director

Key Responsibilities

Warranty Administration & Project Closeout

• Receive document organize and track warranty and post-construction service requests from initial report through completion.
• Maintain warranty logs work orders photos correspondence cost records and status reports; follow up on outstanding items.
• Coordinate subcontractor and vendor inspections site visits corrective work building access and scheduling.
• Communicate with owners property managers trade partners and internal project teams regarding status and next steps.
• Route issues to the appropriate project personnel or trade; elevate recurring unresolved or technical issues for review.
• Assist with closeout records including warranties owner manuals as-builts attic stock information and project directories.
• Support owner training sessions post-occupancy meetings and associated scheduling and documentation.

Special Projects & General Administrative Support

• Provide administrative support for smaller fast-moving commercial construction projects.
• Assist with subcontractor outreach bid invitations proposal collection and follow-up.
• Prepare and distribute meeting notes action lists project correspondence and routine reports.
• Organize submittals purchase orders change documentation invoices and project files.
• Help coordinate permits inspections deliveries site access and other project logistics.
• Maintain organized electronic records and help improve administrative tracking and communication processes.

Qualifications :

• Strong organizational communication customer-service and follow-through skills; able to manage competing priorities.
• Proficiency with Microsoft Outlook Excel and Word; comfortable learning new systems.
• Experience in construction administration warranty/service coordination property management facilities or project support preferred.
• Experience coordinating vendors or subcontractors and maintaining work orders or project documentation is a plus.
• Familiarity with Procore construction documents and project closeout processes is helpful.
• Ability to work independently take ownership of assigned administrative tasks and recognize when escalation is needed.
• Collaborative mindset and enthusiasm for working in a team-oriented environment.
• Ability to handle sensitive information with professionalism and discretion.
• High integrity with sound ethical judgment
• Takes ownership and follows through on responsibilities
• Positive solution-oriented mindset and resilient attitude
• Works well in teams with strong communication skills
• Open to innovation and continuous improvement

Additional Information :

At PROCON we believe our people are our greatest asset. We offer a collaborative team-oriented environment where your contributions make a real impact.

Our comprehensive benefits package includes:

• Health Dental & Vision Insurance
• 401(k) with company match
• Paid time off and holidays
• Tuition reimbursement
• Professional development opportunities
• A supportive engaging workplace culture focused on teamwork and excellence.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time