Warehouse Management Systems (WMS) Lead

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

The Warehouse Management Systems (WMS) Lead serves as the primary site business owner and subject matter expert for SAP Extended Warehouse Management (EWM) and related warehouse technology solutions at the Indianapolis Distribution Center. This role acts as a functional Business Analystbridging the gap between warehouse operational requirements and technical IT/SAP solution capabilities.

The WMS Lead is responsible for supporting system stability troubleshooting functional/integration issues leading continuous process improvement initiatives testing system enhancements and ensuring technology solutions support overall operational excellence inventory accuracy and productivity.

Warehouse Systems Management & Business Analysis

• Serve as the primary site business owner and functional subject matter expert for SAP EWM and related warehouse technology platforms.
• Act as the functional bridge between operational business needs and system configuration/IT capabilities in SAP.
• Support system integrations and cross-functional workflows across SAP EWM SAP ECC / S/4HANA Transportation Management Systems (TMS) Yard Management Systems (YMS) Order Management Systems and operational reporting tools.
• Monitor system performance and proactively identify opportunities for process optimization automation standard process discipline and technology modernization.
• Coordinate system configuration testing validation user acceptance testing (UAT) and deployment activities for system upgrades and site enhancements.

Incident Resolution & Operational Support

• Provide front-line functional support for warehouse system incidents queue/transaction errors printing issues and operational disruptions.
• Investigate troubleshoot and resolve issues related to SAP EWM transactions inventory synchronization integration messages and warehouse hardware execution (RF handheld scanners tablets printers).
• Collaborate with internal IT Application Maintenance Support (AMS) teams developers and third-party vendors to resolve complex technical defects and minimize operational downtime.
• Communicate system outages planned maintenance and risks to site leadership and warehouse operations.

Continuous Improvement & Process Optimization

• Partner with warehouse and supply chain leadership to identify and deliver continuous improvement projects that reduce manual effort eliminate operational defects and increase labor productivity.
• Lead requirements gathering business process design test plan execution and post-implementation validation for system change requests.
• Maintain and update standard operating procedures (SOPs) system requirements documentation and user training materials.

Reporting Analytics & Technology Administration

• Develop and maintain warehouse reporting dashboards and operational performance metrics using SAP reporting Power BI and SQL queries.
• Oversee site hardware administration for RF scanners mobile devices barcode printers and warehouse workstations.
• Provide user training and ongoing support to warehouse teams to improve system adoption and operational discipline.

• Bachelors Degree in Supply Chain Management Information Systems Logistics Business Administration Computer Science.
• 3 years Experience supporting Warehouse Management Systems (WMS) within a distribution manufacturing or supply chain environment.
• 3 years in SAP EWM and core warehouse workflows (receiving putaway picking packing shipping replenishment inventory control).

Preferred

• Experience with or exposure to SAP ECC and S/4HANA environments.
• Strong troubleshooting analytical and data analysis skills using Microsoft Office tools.
• Excellent verbal and written communication skills with the ability to translate complex technical concepts into business terms and collaborate cross-functionally.
• Advanced functional expertise in SAP EWM configuration and integration troubleshooting.
• Experience supporting SAP Transportation Management (TM) Yard Management Systems (YMS) and warehouse execution tools.
• Familiarity with Power BI SQL queries ServiceNow or Jira.
• Experience managing RF scanning technologies industrial printing and warehouse hardware.
• Strong background in Distribution Center (DC) operations business analysis and continuous improvement methodologies.

Pay Range

The annual salary for this position is between $79000.00 - $158000.00 annually. Factors which may affect pay within this range include but are not limited to skills education experience and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives subject to plan requirements.

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 22 September 2026

Job Applicants Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process with oversight by people.