Warehouse & Fulfillment Manager
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Job Summary
About Boxes 4 U
Boxes 4 U is a fast growing packaging distributor with warehouses in Plano and other locations. Revenue has roughly doubled in the last year. We ship about 1400 orders a month most same or next day largely on our own trucks. We are midway through a NetSuite ERP and warehouse management system (WMS) rollout and need an operations leader to finish it on the floor.
The Role
This is a build role not a caretaker role. You will own the Plano warehouse and eventually the Houston spoke from end to end: receiving inventory control pick pack and ship delivery dispatch labor planning and completing the WMS rollout. You report directly to the President and will have the authority to hire remove staff and change processes without weekly direction.
What Success Looks Like
Inventory accuracy: 97% or better on cycle counts and location audits for December January and February
Order accuracy: 99% or better within your first 21 days
On time delivery: 95% or better within your first 30 days
Your bonus is tied to these three results and you will report on them weekly.
What Youll Do
Lead a full physical count and build a cycle count program across both sites
Drive barcode scanning adoption and write the SOPs for receiving putaway picking and shipping
Run same and next day B2B fulfillment and track order accuracy weekly
Hire schedule and manage a team of 10 to 25 including temporary labor and plan labor to daily volume
Own daily delivery dispatch and manage carrier and LTL costs
Manage warehouse space and overflow storage across two sites with a focus on cost
Set up a clear process for communicating short shipments to customers
Requirements
Inventory accuracy: You have taken a warehouse from unmeasured to measured inventory accuracy and can tell us the accuracy at your last two roles and how you measured it
WMS go live: You have led a WMS go live with barcode scanning on the floor and wrote the SOPs. NetSuite WMS is a strong plus
High volume B2B fulfillment: You have run same or next day B2B fulfillment (industrial medical foodservice packaging or similar) and can quote your order error rate
People leadership: You have hired scheduled and removed warehouse staff including temps on a team of roughly 10 to 25
Systems: You are comfortable in an ERP spreadsheets and handheld scanners and you use reports to run the operation
Strongly Preferred
Multi site experience with a cost focus such as consolidating space slotting a warehouse or managing a 3PL
Fleet dispatch experience at roughly 20 to 50 stops a day plus carrier and LTL cost management including liftgate delivery
Experience in packaging cold chain or medical supply distribution
Netsuite experience
Experience with driver routing and fleet management
Who You Are
You are a builder. You have been the first real operations leader at a growing distributor or you have fixed one that was broken. You are decisive with people you run the operation without being told what to focus on each week and you want to be measured.
