VP, Security & Quality

To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely securely and conveniently.

Our Vision starts with our valuesHungry Humble and Smart. We seek team members who are driven to achieve results while bringing these values to life with how they lead and work. Team members who think of the organization and team first without ego or agenda. Leaders who instinctively collaborate and operate with emotional intelligence. This is the foundation of success for all employees at Meazure Learning.

The Role:

The VP Security & Quality is a cross-functional leadership role responsible for advancing the security integrity quality and operational reliability of Meazure Learnings testing environment. This leader will oversee and continuously evolve testing-security practices across both remote online proctoring and onsite Test Center delivery helping ensure Meazure Learnings testing solutions remain secure reliable and aligned with the needs of clients and test takers.

The VP Security & Quality will partner closely with Technology Product Operations Test Centers and other functional leaders to provide testing-security expertise as Meazure Learnings technology and delivery models continue to evolve. The role will also lead the ongoing advancement of quality management and continuous improvement practices that support secure consistent and high-quality testing operations.

• Lead the ongoing execution and evolution of Meazure Learnings testing security strategy ensuring security practices remain aligned with the companys technology products client needs and testing delivery models.
• Provide leadership and oversight for technology-enabled security practices and controls that support the integrity of online and onsite testing including secure testing environments candidate authentication exam content protection and test delivery safeguards.
• Partner closely with Technology and Product teams to proactively assess testing-related security considerations and ensure appropriate safeguards remain integrated into testing platforms proctoring solutions secure testing technology Test Center delivery and the test-taker experience.
• Maintain and continuously enhance testing security standards policies procedures and controls across remote proctoring and Test Center operations.
• Stay current on evolving testing-security trends technology developments and methods of testing misconduct and recommend enhancements that support continued exam integrity and secure test delivery.
• Provide leadership and sound judgment in the review escalation and resolution of testing security matters partnering with appropriate teams to support timely and consistent outcomes.
• Partner with Test Center leadership to maintain effective security practices for onsite testing including candidate authentication secure test delivery appropriate system access and protection of testing content and environments.
• Partner with remote proctoring operations to support the continued effectiveness and evolution of practices that authenticate test takers protect exam content identify prohibited behavior and preserve the integrity of online testing sessions.
• Provide testing-security expertise as products technologies client requirements and operational processes evolve helping ensure security customer experience and business needs remain appropriately balanced.
• Monitor and communicate meaningful testing-security metrics and trends to leadership providing visibility into program effectiveness emerging considerations and areas of continued focus.
• Serve as a senior testing-security resource for client reviews audits and inquiries related to the security and integrity of Meazure Learnings testing solutions and delivery environments.
• Champion Meazure Learnings culture of testing security and accountability through ongoing training communication and cross-functional partnership.

• Drive business results through the development implementation and execution of a quality management system.
• Apply leading performance improvement methods (e.g. Lean Six Sigma) to define key process gaps measure current state assess strategic options for improvement and drive improvement initiatives.
• Develop and manage standards policies and procedures for quality management across the organization including process controls and corrective actions.
• Create product and process quality documentation visual controls and standardized client communication.
• Prepare product process quality and compliance reports by collecting analyzing and summarizing information findings and trends.
• Partner with operational leaders to understand current KPIs and scorecards and develop meaningful performance measures and visual controls.
• Develop policies and processes concerning accessibility accommodations and other operational compliance considerations associated with remote proctoring and testing services.
• Implement process changes and effectively monitor and measure results.
• Partner with training and functional leaders to ensure changes to policies processes controls and procedures are effectively communicated and sustained.
• Coordinate audit processes including reviewing analyzing and reporting findings and collaborate with the appropriate departments and leadership on corrective actions.
• Synthesize analysis into operational insights and practical recommendations to assess risk customer impact and financial impact.

• Bachelors degree in business technology information systems security or a related field required; advanced degree preferred.
• Significant leadership experience in testing security assessment technology technology-enabled security exam integrity risk quality compliance or related disciplines.
• Demonstrated understanding of security risks and controls associated with remote online testing secure browser technology test-taker authentication proctoring platforms and/or onsite Test Center delivery.
• Experience partnering with Technology and Product teams to evaluate and strengthen security controls within customer-facing technology platforms.
• Experience identifying assessing and mitigating technology and operational risks that could affect testing integrity sensitive exam content or the test-taker experience.
• Experience with data analytics and statistical processes.
• Formal Lean and Six Sigma training; Master Black Belt or Black Belt certification preferred.
• Experience in Higher Education assessment certification credentialing or academic testing preferred.
• Experience coaching and mentoring at all levels of an organization.
• Proven track record of initiating and championing change to drive process improvement ownership and accountability.
• Strong business acumen problem-solving skills judgment and strategic foresight.
• Ability to translate technical and operational security risks into clear business implications and practical recommendations.
• Advanced written and verbal communication skills with the ability to influence cross-functional leaders.
• Process-oriented highly organized and comfortable managing multiple high-priority initiatives in a fast-paced environment.
• Focused on achieving results for customers and the company; resourceful in solving problems and comfortable making decisions.

The Benefits

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Meazure Learning is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Meazure Learning is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Meazure Learning are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. Meazure Learning will not tolerate discrimination or harassment based on any of these characteristics.