VP of Engineering

The Vice President of Technology & Engineering is an executive leadership role responsible for OTAVAs overall technology vision engineering execution infrastructure strategy and product engineering advancement. This position leads the strategic alignment of Product Engineering Site Reliability Cloud Infrastructure Security and Operational Excellence to ensure OTAVA delivers innovative scalable secure and highly reliable cloud and managed service solutions.
The VP of Technology & Engineering serves as the key bridge between product strategy and technical execution ensuring OTAVAs platforms systems and services remain competitive differentiated and operationally sound.

Responsibilities

Strategic Technology Leadership

• Define and execute OTAVAs enterprise-wide technology and engineering strategy.
• Align engineering infrastructure product development and operations with corporate growth objectives.
• Lead the technology roadmap for OTAVAs cloud infrastructure security automation and managed services portfolio.
• Partner with executive leadership to support long-term innovation scalability and profitability goals.
• Evaluate and implement emerging technologies that enhance OTAVAs competitive position.

Product Engineering & Innovation

• Serve as the executive liaison between Product Management and Engineering.
• Collaborate with Product leadership to define technical product roadmaps and service architecture.
• Oversee engineering development for new and existing products integrations and service enhancements.
• Ensure technical feasibility performance scalability and security of product offerings.
• Support Solution Architects and Sales teams with technical product enablement.

Engineering & Infrastructure Management

• Lead and develop engineering site reliability and operational teams of 20 professionals. Oversee:
• Cloud Infrastructure
• Systems Engineering
• Site Reliability Engineering (SRE)
• Automation
• Internal IT systems
• Security and compliance engineering
• Drive operational excellence service reliability change management and incident response.
• Ensure engineering teams meet performance availability and customer experience expectations.
• Manage technical escalations and executive-level service issues.

Operational Excellence & Process Improvement

• Improve and scale OTAVAs operational frameworks procedures and technical processes.
• Drive automation orchestration and process efficiencies across infrastructure and engineering environments.
• Establish KPIs and operational metrics related to:
• Uptime
• Service delivery
• NPS
• CSAT
• Revenue retention
• Team productivity
• Manage change control compliance and service continuity strategies.
• Balance strategic projects with day-to-day operational priorities.

Financial & Vendor Management

• Manage technology budgets including CAPEX and OPEX.
• Oversee vendor relationships and strategic technology partnerships.
• Evaluate vendor performance costs and strategic fit.
• Support infrastructure investments data center planning and cloud platform optimization.

Leadership & Team Development

• Build mentor and scale high-performing technical teams.
• Identify required roles skills and talent strategies for future organizational growth.
• Establish leadership development technical training and succession planning programs.
• Foster collaboration across Sales Product Operations Security and Customer Success teams.
• Promote a culture of accountability innovation and customer obsession.

Customer & Business Alignment

• Support executive customer relationships and technical business reviews.
• Strengthen customer trust through reliable innovative technical solutions.
• Collaborate with client-facing teams to improve customer retention and product adoption.
• Ensure OTAVAs technical capabilities align with customer outcomes and market demand.

Experience

• 10 years of progressive IT cloud infrastructure or engineering leadership experience
• 5 years in senior leadership (Director or VP level)
• Experience managing global cross-functional technical teams of 20 employees
• Proven experience in:
• Cloud infrastructure
• Product engineering
• MSP environments
• Systems architecture
• Vendor management
• Budget ownership
• Experience leading in Agile/Scrum/Iterative development environments
• Deep operational experience across systems networking storage cloud security and automation
• Strong customer-facing leadership experience

Knowledge Skills and Abilities

• Extensive knowledge of:
• Strong understanding of:
• Exceptional strategic planning and organizational leadership skills
• Strong financial acumen
• Excellent communication and executive presentation abilities
• Proven ability to lead technical transformations
• Strong customer engagement and stakeholder management capabilities
• High emotional intelligence and people leadership maturity

Education

• Bachelors Degree or relevant technical certifications required
• BS in Computer Information Technology or related

Certifications
One or more relevant industry recognized certifications: MCSA CCNA CISSP CCNET Comp TIA A MTA ITIL

What We Offer:

Competitive base salary ($190 240K) depending on experience and certifications) plus bonus 401(k) match health insurance generous PTO paid volunteer time off and working with world-class co-workers who are just as dedicated and as awesome as you are.

What about Otava

At Otava we are people empowering people to enable growth. We are excited for you to join us!
As a global leader in secure compliant enterprise-class cloud hosting we deliver a full range of solutions from colocation to private and hybrid cloud computing. Were creative thinkers who love to serve others automate where possible and change when required. Above all we love to help our clients. We aim for superior client service in everything we do and strive to get even better.

Sound like you Come join us!

Required Experience:

Exec