VP, Memberships, East

Arcis Golf team members thrive on anticipating needs forging connections and elevating experiences for our team members and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit humble heart and a genuine respect for one another.

• Our Four Pillars: Lifetime Sports Experiential Dining Health & Wellness Arts & Entertainment
• Our Eight Axioms: Practice Humility Seek Help Develop a Growth Mindset Obsess Over Initiatives & Action Steps Implement Independent Thinking Make Course Corrections Quickly Get Comfortable Being Uncomfortable Be Grateful

• Develop and execute the portfolio membership sales and initiation-fee strategy annual operating plan targets and performance priorities in partnership with the Senior Vice President Sales and executive leadership.
• Establish and enforce one portfolio scorecard based on sales versus target qualified pipeline self-generated opportunities tours lead-to-tour conversion tour-to-close conversion activity and follow-up CRM discipline and market/CMA knowledge with clear definitions targets reporting standards and operating rhythms across every club.
• Regularly stack-rank clubs and membership sales professionals using scorecard results and qualitative performance indicators; identify performance issues coaching needs talent gaps and resource opportunities early and drive timely action.
• Lead a rigorous portfolio pipeline and forecasting cadence; evaluate pipeline quality coverage velocity aging conversion follow-up and forecast accuracy by club and seller.
• Hold leaders accountable for results require specific coaching and performance-improvement plans where gaps exist assess progress frequently and make timely leadership staffing or role decisions when performance does not improve.
• Define and continuously improve Arcis Golfs value-based membership sales process from prospecting and qualification through discovery personalized tour design value articulation objection handling urgency close onboarding and referral generation.
• Ensure club teams build membership opportunity through disciplined prospecting existing-member referrals and introductions relationships with centers of influence community connections networking digital leads and other productive channels.
• Set enterprise expectations for HubSpot as the daily sales system of record including accurate contact and deal data activities tasks next steps source attribution tour outcomes pipeline stages expected revenue and forecast information.
• Use HubSpot dashboards reports sequences and communication tools to improve portfolio visibility prioritize action evaluate funnel performance strengthen follow-up and guide coaching staffing and resource allocation; partner with RevOps on system configuration governance automation and integrations.
• Establish standards for current consistent CMA data across the portfolio including competitors pricing offerings positioning capacity market conditions local development demographics and community changes; analyze cross-portfolio trends and translate them into sales pricing positioning and growth opportunities.
• Maintain a regular cadence with Operations leadership General Managers Membership Sales and Operations leaders and club leaders to review performance capacity pricing lead flow the prospect and tour experience operational barriers and actions required to improve sales.
• Recruit assess coach develop succession-plan and retain high-performing membership sales leaders and professionals; maintain proactive recruiting pipelines for critical and recurring roles.
• Create scalable onboarding training field coaching and certification programs focused on prospecting value-based discovery tour architecture objection handling closing pipeline management HubSpot training and discipline CMA knowledge and performance accountability.
• Visit clubs and observe sales execution tour quality leadership routines and the prospect experience firsthand; use structured tour and sales-process audits to provide clear feedback establish action plans and verify sustained improvement.
• Partner with Marketing Finance RevOps and Operations to align lead generation capacity pricing value proposition investment programming and the prospective-member journey with portfolio priorities.
• Build an accountable competitive responsive relationship-driven sales culture grounded in the Arcis Golf purpose and axioms.

• At least seven years of progressive sales leadership experience including five or more years leading leaders and geographically dispersed teams in a multi-site relationship-driven B2C membership subscription luxury or premium-service organization.
• Demonstrated success delivering sustained membership initiation-fee subscription or recurring-revenue growth across multiple markets.
• Proven ability to establish scorecards and operating cadences stack-rank performance conduct rigorous pipeline reviews diagnose root causes implement coaching and improvement plans and make timely talent decisions.
• Expert understanding of value-based and consultative selling including prospecting discovery personalized experience design value articulation objection handling urgency closing onboarding and referral generation.
• Advanced proficiency with HubSpot Sales Hub or a comparable CRM as an executive sales leader and user including pipeline management dashboards reporting forecasting sequences communication tools data accuracy and adoption; ability to partner effectively with RevOps on configuration and governance.
• Experience recruiting assessing onboarding coaching developing performance-managing and succession-planning sales leaders and professionals at scale.
• Strong financial and commercial acumen including membership or subscription economics initiation-fee growth pricing capacity pipeline coverage forecasting and revenue planning.
• Exceptional executive presence communication influence organization responsiveness relationship-building and change-leadership skills.
• Demonstrated ability to align Sales and Operations leaders around shared goals resolve barriers and improve both sales performance and the prospective-member experience.
• Bachelors degree in business finance sales marketing hospitality analytics or a related field.
• Ability and willingness to travel extensively and maintain a flexible schedule including evenings and weekends to support clubs teams prospective members and priority sales opportunities.

• Ten or more years of leadership experience in private clubs golf luxury hospitality premium membership or another high-end multi-site service organization.
• Deep knowledge of private-club membership models initiation-fee growth member acquisition onboarding engagement retention capacity pricing and recurring-revenue economics.
• HubSpot certification and direct experience leading sales adoption data discipline reporting forecasting and process improvement in partnership with RevOps.
• Masters degree in business administration or another relevant advanced degree.
• Knowledge of and enthusiasm for golf including the ability and willingness to play golf with prospective members members strategic partners and club leaders to build relationships and support membership development.
• Experience leading geographically dispersed teams through growth integration operational change or sales transformation.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Arcis participates in E-Verify the government program that certifies an employees right to work for us in the U.S.